-
Sword Group

ServiceNow Platform Administrator

Sword Group
Belgium · Full-time · Entry

Job Description

Scope :

The expert will support the ServiceNow Platform Administrator and contribute to the stability, performance, and continuous improvement of the platform, with a specific focus on integrations and CMDB data quality.

Daily tasks :

  • Perform general administration and maintenance of the ServiceNow platform, including user, role, and configuration management.
  • Support and maintain integrations between ServiceNow and other corporate systems, ensuring reliability, security, and proper data exchange.
  • Contribute to the improvement and maintenance of the CMDB, ensuring data accuracy, completeness, and alignment with CSDM principles.
  • Manage incident resolution and request fulfilment, escalating issues when needed and ensuring compliance with change management processes.
  • Maintain and update technical documentation related to platform configuration, integrations, and infrastructure components.
  • Liaise with stakeholders and support testing and deployment of new features, integrations, and upgrades.


Job Requirements

Expertise required :

  • Proven ServiceNow administration experience, with emphasis on integrations and CMDB management.
  • Solid understanding of ITSM and CSDM principles.
  • Experience drafting technical documentation and end-user materials.
  • ServiceNow Certified System Administrator (or equivalent certification).
  • ITIL V4 Foundation Certification, or commitment to obtain it within 3 months of contract start.
  • Strong problem-solving and analytical skills, with attention to detail and platform stability.
  • Ability to communicate effectively with technical teams and business stakeholders.


Additional skills: experience with API/REST integrations are considered strong assets

Experience:

Minimum Of 3 Years Of Relevant Professional Experience

Language: English-speaking profiles are welcome
Login to Apply
Posted
Nov 05, 2025
Type
Full-time
Level
Entry
Location
Brussels

Industries

IT Services IT Consulting

Categories

Information Technology

Related Jobs

3 roles aligned with this opportunity

View all jobs
View Job Details
Sword Group
Related

Python/LLM specialist

2026-04-07

Full-time
Mid-Senior
Belgium
IT Services
Information Technology
View Job Details
Netcompany
Related

Network Administrator

2026-06-10

Full-time
Mid-Senior
Belgium
IT Services
Information Technology
View Job Details
Sword Group
Related

Expert in AI/ NLP/ ML

2026-05-09

Full-time
Not Applicable
Belgium
IT Services
Information Technology