-
View all jobs
- The role is responsible for managing customer queries and operations.
- This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
- Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution.
- Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.
- Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments.
- Maintain awareness of latest technologies in the domain
Key Skills
Ranked by relevance
high availability
sla
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Senior Backend Developer
2026-06-17
Full-time
Not Applicable
Canada
Telecommunications
Engineering
View Job Details
Related
Network and IoT Engineer (Pre-Sales & Technical Support)
2026-06-19
Full-time
Mid-Senior
Brazil
Computer Networking Products
Sales
View Job Details
Related
Core Network Solution Engineer
2026-06-16
Full-time
Entry
Ukraine
IT Services
Engineering
Login to Apply
- Posted
- Oct 31, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Pune
- Company
- Tata Communications
Industries
Telecommunications
Categories
Engineering
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
Senior Backend Developer
2026-06-17
Full-time
Not Applicable
Canada
Telecommunications
Engineering
View Job Details
Related
Network and IoT Engineer (Pre-Sales & Technical Support)
2026-06-19
Full-time
Mid-Senior
Brazil
Computer Networking Products
Sales
View Job Details
Related
Core Network Solution Engineer
2026-06-16
Full-time
Entry
Ukraine
IT Services
Engineering