Digital Business Analyst

Do you have a passion for Digital and an eye for detail?

We’re looking for a Digital Business Analyst to join our growing Digital Team. This is a fantastic opportunity to make an impact helping to deliver superb digital products and services that delight both customers and colleagues.

We’re searching for someone who’s collaborative, curious, and thrives in a fast-paced digital environment. If you love solving complex problems, improving user experiences, and working cross-functionally — this could be the role for you.

This will be an initial 12 month contract with 3 days hybrid in the office in Dublin.

What you’ll do

• Work collaboratively with the Digital Team and stakeholders across eCommerce, Marketing, Product, CRM, Business, and other internal teams to deliver new and improved digital solutions.
• Develop a deep understanding of the platforms, systems, and customer experiences you’ll be working with.
• Own and facilitate requirements-gathering workshops to capture and define business needs.
• Document and manage business requirements to a high standard, driving platform and system changes in line with development methodologies.
• Collate stakeholder feedback clearly and consistently, ensuring alignment and clarity throughout the project lifecycle.
• Partner with internal teams and third-party vendors to ensure smooth delivery and integration.
• Secure business approvals for requirements and report regularly on progress to management.
• Support Scrum teams in creating user stories and participate in daily stand-ups, sprint demos, and retrospectives.

Experience needed:

• Proven experience working on large-scale IT or Digital projects.
• Experience of Digital products along with Agile tools Jira and Confluence.
• Strong background in business analysis, ideally within a digital environment.
• Experience collaborating with partners and third-party vendors.
• Excellent organisation, communication, and interpersonal skills.
• Exceptional attention to detail and a structured, process-oriented mindset.