Data Analyst - Remote

Brief Description

Position Purpose:

• Assist Zywave partners with loading critical business data to Zywave insurance applications to provide a seamless client experience, foster product adoption, and assist with data reports.
• Manage data conversion and formatting processes to ensure quality data is loaded into Zywave software products.
• Consult on initiatives by transferring data knowledge to internal and external stakeholders.
• Make Zywave the best in our business.
  
  

Responsibilities:

• Partner with internal and external business associates to import data into Zywave applications.
• Map, transform, and format data using a variety of third-party data mapping software platforms.
• Interpret data and provide recommendations based on findings to ensure quality data is successfully loaded or consumed.
• Generate and inspect routine and ad hoc reports to assist with Zywave applications, both internally and for our customers.
• Maintain data standards and structure by producing validation and quality assurance reports to ensure data quality and consistency.
• Interface with Zywave clients and third parties as needed to obtain and interpret data.
• Assist with Data Services team training and cross-departmental training efforts.
• Follow through on project assignments and keep stakeholders apprised of progress or any barriers to completion.
• Steer data related activities to help drive projects forward and to completion both internally and for our customers.
• Perform other tasks on projects as assigned.
  
  

Qualifications:

• BS/BA in information systems, business, economics or other related discipline, or equivalent combination of education and experience.
• Minimum 2 years of experience in data or database related field required.
• Minimum 2 years of customer-facing or service experience required.
• Technical skills and experience with relational databases, MS SQL Server, and MS Excel or similar data related software tools.
• Detail-orientation, strong sense of project ownership, and the ability to manage high project volume effectively.
• Strong customer service skills and the ability to work both with others and alone.
• Solid business writing and verbal communication skills.
• Passion for continuous learning, problem solving, and embracing change.
• Familiarity with medical or property and casualty insurance claims and general knowledge of insurance industry a plus.
  
  

Why work at Zywave?

Zywave is a cutting-edge SaaS company that has led the digital revolution of the insurance industry over the last 25 years. We continue to make waves by launching new product functionality and integrations to deliver a world-class customer experience. Since 2020, Zywave has acquired several insurtech companies representing over 900 employees globally. With our remote-first environment and core values that encourage employees to grow, belong and transform professionally there are endless opportunities to build new skills and relationships. Why wait to hop aboard the rocket ship? Get onboard now!