User Experience Designer

Senior UX/UI Specialist - Europe's Innovation Lab

The Hague, Netherlands | On-site (Full-time) | Contract: 130 days (8 months) with extension potential

About the Role:

Join Europe's Innovation Lab as a Senior UX/UI Specialist and contribute to cutting-edge law enforcement technology solutions. Work with a dynamic cross-functional team of 15 professionals to design innovative tools that combat crime and enhance security across Europe.

Contract Details:

• Initial contract: 130 working days over 8 months
• Potential extension: Up to 530 additional working days over 3 years
• Start date: October 13, 2025
• Location: The Hague (on-site up to 5 days/week)

What You'll Do

• User Experience Research: Conduct comprehensive UX research with end-users of innovative law enforcement tools
• Design & Prototyping: Create wireframes, prototypes, personas, and empathy maps using Figma, Adobe XD, or Balsamiq
• Workshop Leadership: Organize and facilitate Design Thinking workshops, hackathons, and strategic design sessions with executive management
• Usability Testing: Design and execute usability studies and UX testing protocols
• Science Communication: Develop research materials, infographics, and video content using Adobe Creative Suite
• Collaborative Innovation: Apply user-centered approaches to co-create solutions for complex security challenges

Essential Requirements

Education & Experience:

• Master's degree + 6 years experience OR Bachelor's degree + 7 years experience
• Fluent English (C1 level or higher)
• 3+ years in design sector with expertise in Design Systems, usability heuristics, and WCAG 2.1 accessibility guidelines

Technical Experience:

• 3+ digital application UX design projects (desktop/mobile)
• 3+ physical/digital application projects using platforms like Arduino
• 1+ year with online community platforms or content management systems
• 1+ year conducting strategic/security design workshops with executive management
• 1+ year design experience in public authority or law enforcement environment

Core Knowledge:

• Design methodologies, Design Systems management, and accessibility standards
• User-centric design approaches
• Conceptual frameworks (Cynefin Framework or similar)
• Proficiency in Adobe Creative Suite, Figma, Adobe XD, Balsamiq, Adobe Premiere Pro

Preferred Qualifications

• Experience in science/technology communication event planning
• Knowledge of sustainable design principles
• Agile methodology experience (Scrum, Kanban)
• Emerging technologies and speculative design expertise
• Participatory Design and Co-Creation experience

Why Join Europe's Innovation Lab?

• Work on meaningful projects that directly impact European security
• Collaborate with a diverse, expert team in cutting-edge technology
• Opportunity for significant contract extensions
• Contribute to innovative solutions in law enforcement technology
• Professional development in strategic design and security applications