Junior IT Operations Specialist

At Nord Security, we’re creating a safer cyber future.
We help people and businesses take back control of their online security, privacy, and data. From VPNs to password managers, threat intelligence to eSIMs for travel—our teams turn complex problems into solutions trusted by millions worldwide.

Life is online. In this role, you’ll help people own it.

Main Responsibilities

• Managing workplace and security tools;
• Do Service Desk tasks and provide license assignments to Nord Security people;
• Perform weekly, monthly, and quarterly audits of IT licenses;
• Purchase requested software;
• Troubleshoot SaaS tool issues;
• Do other exciting and essential tasks relative to license management;
• Prepare relevant internal communications
  
  
  
  
  

Core Requirements

• At least 1 year of experience in a similar position or technical support role;
• Friendly and helpful personality with excellent communication skills;
• Strong organizational and problem-solving skills;
• Constant interest in up-to-date IT technologies and AI news;
• Strong knowledge of English;
• Experience using Jira Service Management, Google Sheets;
• Able to work on your own and take the initiative;
• Strong willingness to learn skills and grasp new concepts
  
  
  
  
  

Tools You Will Use

• Google Workspace;
• Atlassian products such as Jira Service Desk, Jira Software, Confluence;
• Slack;
• Nord Security products and services such as NordLayer, NordPass
  
  
  
  
  

Salary Range

• Gross Salary 1700-2500 EUR/month
  
  
  
  
  

What We Offer
Innovate with industry leaders

Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world.

Learn & grow

Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company.

Work in a next-gen Cyber City office

Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day.

Hybrid work

Enjoy the flexibility with 3 office days and working from home for the remaining 2.

Work from anywhere

Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive.

Physical well-being

Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts.

Mental & emotional health

Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic.

Premium healthcare

Receive private health insurance giving you peace of mind for your health needs.

Extra days off

Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs.

Joyful moments – special treats

Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member.

Company events & team-building

Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success.

Workation

Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together.

Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes: https://bit.ly/40GWyjL

By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [email protected]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [email protected].