IT Specialist

Job description

The ideal candidate will have Responsibilities such as (not limited to):

· Install and configure computer hardware operating systems and applications;

· Monitor and maintain computer systems and networks;

· Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues;

· Troubleshoot system and network problems, diagnosing and solving hardware or software faults;

· Replace parts as required;

· Provide support, including procedural documentation and relevant reports;

· Follow diagrams and written instructions to repair a fault or set up a system;

· Support the roll-out of new applications;

· Set up new users' accounts and profiles and deal with password issues;

· Respond within agreed time limits to call-outs;

· Work continuously on a task until completion (or referral to third parties, if appropriate);

· Prioritise and manage many open cases at one time;

· Rapidly establish a good working relationship with customers and other professionals, such as software developers;

· Test and evaluate new technology;

· Conduct electrical safety checks on computer equipment;

· Evaluates system potential by testing compatibility of new programs with existing programs;

· Evaluates expansions or enhancements by studying work load and capacity of computer system;

· Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action;

· Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications;

· Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.

· Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs;

· Places software into production by loading software into computer; entering necessary commands;

· Places hardware into production by establishing connections; entering necessary commands;

· Maximizes use of hardware and software by training users; interpreting instructions; answering questions;

· Maintains system capability by testing computer components;

· Prepares reference for users by writing operating instructions;

· Maintains historical records by documenting hardware and software changes and revisions;

· Maintains client confidence and protects operations by keeping information confidential;

· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies;

· Contributes to team effort by accomplishing related results as needed;

· Representing the Firm in legal conferences seminars and events;

· Attending occasions, the Firm is involved in;

· All other Management’s requests concern the nature of the work.

Qualifications:

• A Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a closely related discipline is required.
• A minimum of three (3) years of experience is essential.

Requirements:

• Personal statement letter
• CV

Industry

• Law Practice
• Legal Services
• Law Enforcement

Employment Type

• Full-time

• Law Practice

Full-time