Network Administrator

Our client is seeking a skilled Network Administrator II to support and maintain enterprise network infrastructure, with a strong emphasis on reliability, performance, and customer service. This role is ideal for someone who enjoys hands-on technical challenges across LAN/WAN environments, VoIP, firewalls, wireless systems, disaster recovery, and network security.

As part of a collaborative IT team, you’ll be responsible for the day-to-day administration, maintenance, and troubleshooting of a broad range of networking technologies. You’ll also help drive the success of IT operations by interfacing directly with support teams and end users through a ticketing system to resolve network-related incidents.

Key Responsibilities:

• Design, configure, and troubleshoot enterprise-class network solutions
• Maintain and support Cisco hardware/software including routers, switches, firewalls, and access points
• Oversee licensing, upgrades, and performance of technologies including ISE (NAC), SIG, cloud-based DNS
• Administer and optimize VoIP infrastructure
• Implement VLANs, L2/L3 configurations, routing protocols (BGP, EIGRP, OSPF), and VPNs
• Monitor network performance, manage documentation and inventory
• Participate in the on-call rotation and IT change management processes
• Support end users via phone, email, remote access, and on-site interactions
• Perform backup validations, patching, and vulnerability remediation
• Contribute to disaster recovery planning and compliance efforts

Qualifications:

• Bachelor’s degree and 2–4 years of relevant experience (or equivalent combination)
• Preferred certifications: CCNA, CCNP, CCDA, or Network+
• Experience managing Cisco-based technologies, including Firepower, ISE (NAC), and NGFW
• Strong understanding of Cisco IOS and modern networking best practices
• Experience with backup/recovery tools and performance monitoring systems
• Knowledge of ITIL concepts such as change management
• Familiarity with system documentation tools (Visio, Excel, Word, etc.)
• Strong interpersonal and communication skills
• Self-driven and comfortable working both independently and in team settings