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1st Level ICT Support Specialist - Maternity Cover - Swisslinx

Jobs via eFinancialCareers
Switzerland · Full-time · Entry
We're looking for a contractor to cover a 4-6 month maternity leave starting in December-supporting IT operations for an innovative Web3 & blockchain startup based in Zürich.

Job Description

  • Provide 1st-level IT support during office hours in Zürich, managing requests via Jira Service Management
  • Handle Mobile Device Management (Kandji) for corporate devices
  • Administer tools like Okta, Google Workspace, Slack, GitHub Enterprise, Zoom, Google Meet, Jira, and Airtable
  • Maintain the asset inventory system (Snipe-IT) for hardware and software
  • Support employees during onboarding/offboarding in collaboration with HR
  • Resolve IT tickets efficiently, and refine processes and documentation


Requirements

  • Bachelor's degree in IT or related field
  • 5+ years of hands-on IT support experience (office + remote)
  • Strong macOS troubleshooting skills
  • Experience with Jira Service Management is a plus


Wishes

  • Exposure to Web3, blockchain, or startup environments
  • ITIL certification
  • Familiarity with asset management, compliance, and security best practices
  • Experience in international teams


Competences

Key Skills

Ranked by relevance

jira blockchain slack zoom
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Country Guide

Switzerland

Very high salaries and premium quality of life

Posted
Aug 06, 2025
Type
Full-time
Level
Entry
Location
Zurich
Company
Jobs via eFinancialCareers

Industries

Financial Services

Categories

Information Technology

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