Operations Manager

About Us

Due is a global payments platform leveraging the latest advancements in blockchain technology. Today, business and consumer payments are dominated by an oligopoly of card schemes working on top of legacy and fragmented banking systems. We’re challenging the status quo by offering a stack of payment solutions that enables permissionless, borderless and frictionless payments.

A lot of the things we are building are experimental and haven’t yet been adopted by retail customers or businesses. Our job is to build, innovate, and actualise real adoption of blockchain technology and crypto; to redefine global payments.

Due is a London-based company founded in September 2022 with seed funding from top-tier crypto and fintech investors.

About the Role

As an Operations Manager, you will be a jack of all trades, responsible for ensuring smooth operations of our core business and owning high-impact projects/verticals from the jump. We are looking for a self-starter who excels in both process-building and execution. 

What you will be doing:

• Spearheading compliance ops; building processes and controls to ensure compliance without sacrificing UX
• Facilitating user onboarding
• Market research and scoping of new opportunities across regions and verticals
• Building and executing comms strategies, from discovery and acquisition, to lifecycle and engagement
• Assisting with customer support and partner success
• Supporting our founders with any other high-impact projects

Requirements

• 2~3 years of experience in consulting, or in compliance ops at a fintech or FI
• Interest in crypto payments / stablecoins / cross-border finance
• Data analysis skills (advanced excel, intermediate SQL)
• Strong entrepreneurial mindset and willingness to wear multiple hats
• Fluency in English

Nice-to-Haves

• Prior experience in blockchain or crypto projects
• Data science skills (e.g. Python)
• Fluency in Spanish

Benefits

• 28 days of paid-leave
• Work remotely from anywhere in Spain
• No corporate bureaucracy; work flexibly and autonomously