Applications/Systems Engineer - Pre and Post-Sales (One Year Outsourced Contract)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We are looking for an energetic and dynamic Applications Systems Engineer - Pre and Post-Sales to join our Roche Diagnostics in Zagreb, Croatia who will be responsible for providing technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions covering Croatia, Slovenia and Bosnia and Herzegovina

Your Impact:

• Provide moderately complex analyzer, reagent, and/or IT product technical and troubleshooting support
• Help perform on-site installations, verifications, calibration and/or upgrades and patches of assigned Roche equipment, software applications and/or systems in accordance with department guidelines
• Implement, track and maintain cybersecurity measures to protect Roche solutions
• Ensure seamless connectivity and communication among Roche solutions
• Collaborate with medical professionals to understand and implement communication protocols within the medical field
• Diagnose and resolve technical issues related to Roche solutions, and networking
  
  

Who you are:

• You hold bachelor’s degree in Computer Science, Information Technology or Engineering
• You bring at least 2 years’ experience in implementing, and evaluating complex laboratory, IT products, medical diagnostic equipment, reagents and/or systems
• You have familiarity with communication protocols in the medical field is a significant advantage
• You have comprehensive understanding of computer connectivity and related technologies
• You demonstrate excellent problem-solving skills and the ability to work well under pressure
• Strong communication skills and the ability to work effectively in a team-oriented environment
• You are fluent in Croatian and English, both written and spoken. Slovenian is considered a nice-to-have
• You demonstrate high attention to details and ability to work independently
• You have strong stakeholder management skills & ability to multi-task
• You have a proactive mindset with eagerness to learn & grow within the role
• You have team player attitude, accuracy, ability to meet deadlines and set the right priorities
• Driving Licence kat. B
  
  

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.