Network Field Engineer

Scope of Work :

• Installation, Addition, Change, Move
• Activities performed in customer’s sites;
• Includes Technical site survey, Wifi passive site survey, Site preparation, Staging,
• Installation, support on migration, and Day 1 onsite support.
• Installation involving rack/stack, and input of basic configurations for remote

access.

• Equipment include routers, LAN switches, Wireless LAN, firewall, etc.
• Brand/Manufacturerinclude CISCO, Avaya, Riverbed, Huawei, Palo Alto, UPS,

Microsoft, etc.

Maintenance:

• Provide a 7-day x 24-hours basis on-call services
• On-standby support with SLA 7*24*4.
• Replacing any field replaceable units required and returning the equipment to

normal operational condition;

• Installing requested engineering changes, or any required software.
• Re-packing of returning equipment for RMA return.

Skillset:

• Minimum 4 years of experience in a Network Field Support Engineer role
• Strong internetworking skills.
• Ability to understand technical documents and follow instructions.
• Basic command of English.
• CCNA is a must