Director of Product Management

Job Summary

As a Director within the Product Management practice, you will help our clients develop and execute their business and product strategies, working closely with client leadership and Publicis Sapient delivery teams to assume the role of the client’s trusted advisor. In addition to client delivery, you will play a critical leadership role within the Product Management practice—driving talent development, managing internal capacity, contributing to recruitment, and shaping the future of the practice through thought leadership and strategic engagement with CXO-level stakeholders.

Key Responsibilities

• Understand client business problems and propose innovative, high-impact solutions; work with product managers, analysts, engineers, and creative teams to ideate, build, test, and launch new features
• Support business proposals by leveraging your industry expertise and collaborating with global teams and cross-functional practices
• Demonstrate entrepreneurial drive and lead/ideate new initiatives that advance the Product Management practice
• Play a mentor role within the product management community to foster learning, knowledge sharing, and continuous improvement
• Lead and manage bench capacity and deployment across engagements, ensuring optimal talent utilization and alignment with current and forecasted client demand
• Partner with Talent and Staffing teams to attract, retain, and grow top-tier product talent, while supporting performance management, learning & development, and career progression
• Recruit new talent in line with evolving practice needs, ensuring alignment to both capability requirements and cultural values
• Drive creation of thought leadership and Points of View (POVs) on emerging trends in product management and financial services; present insights to senior client stakeholders, including CXOs
• Act as a trusted advisor to executive-level clients, distilling complex business challenges into actionable strategies and delivering compelling, data-driven recommendations

General Experience Guidelines

• MBA from a Tier-1 B-School
• 20+ years of relevant experience in digital product management and/or business strategy
• Strong analytical skills and business acumen
• Excellent stakeholder engagement, presentation, and communication skills
• Experience working with stakeholders across distributed geographies

Apart from the above, we are looking to hire someone with a deep mix of the following three areas:

1. Healthcare Services Industry Experience

• The candidate must bring deep expertise in the U.S. healthcare industry. Should have worked on functional areas & possess experience in leading programs in domains like Pharmacy Benefit Management (PBM), Insurance plan operations, Claims, Adjudication systems, Healthcare analytics.

• Familiarity with payer and provider ecosystems is critical, including a working knowledge of rebate structures, member enrolment systems, provider networks, and regulatory compliance within Medicare, Medicaid, and commercial health plans.
• Should have exposure to healthcare compliance and regulatory frameworks—including HIPAA, HITECH, CMS guidelines, and audit standards.

1. Product Thinking Craft & Mindset

Expertise in leading product teams with a lean-agile, outcome-driven mindset:

• Ability to apply startup-style business models, value frameworks, and prioritization methodologies to test and scale product ideas
• Deep experience with agile delivery of digital products in enterprise environments, working in multidisciplinary teams (product, design, engineering, data, marketing, etc.)
• Knowledge of scaled agile frameworks such as SAFe, Scrum, and Kanban, supported by relevant certifications (e.g., SAFe SPC, SAFe PMPO, CSPO)

1. Digital Business Transformation Experience

Proven track record of leading digital business transformation initiatives with measurable outcomes:

• Business performance and industry analysis, including product visioning, strategy definition, and competitive benchmarking
• Exposure to emerging technologies such as AI/ML, analytics, cloud, blockchain, mobile, and RPA
• Expertise in customer journey design, voice-of-customer, design thinking, and service design
• Experience in digital maturity assessments, innovation strategy, and data-driven decision making
• Operating model transformation, including business process design, optimization, and organizational change management
• Experience in designing or launching new digital banks or collaborating with fintechs/product firms is a strong plus