AI Engineer

As an AI Engineer, you'll be a vital part of our team, working together to build Donna, our perfect AI-sales assistant for field sales reps. Donna empowers them to focus on what they do best - selling.

Expect to navigate a wide range of challenges including developing a scalable LLM framework, fine-tuning and personalising prompt engineering, orchestrating multiple AI agents, and implementing advanced RAG systems. Your goal will be to craft the optimal user experience with our LLMs.

You’ll join our ambitious Donna team as one of the first hires. This means you’ll have the opportunity to be part of an early-stage start-up and to learn from experienced serial entrepreneurs.

If you're ready to embark on an exciting journey from the early days and make a significant impact in a growing team with global ambitions, Donna is the place for you!

Tasks

A non-exhaustive list of features we could use your help with:

• Leveraging best practices and industry-leading tools and technologies to solve real-life problems with LLM solutions.
• Fine-tuning and optimising prompting techniques (like prompt-chaining) to improve the accuracy and relevance of responses for our users.
• Integrating and synthesising a massive amount of contextual data (CRM data, call recordings, emails) to enrich the LLM context and provide more accurate and personalised outputs.
• Developing algorithms in multilingual conversational systems.
• Developing and enhancing RAG systems to ensure high-quality and contextually appropriate responses.
• Building out an MLOps and ML Observability suite to ensure the output of our models maintain a high standard of quality, accuracy and relevance.
  
  
  

We believe in shipping fast to gather feedback quickly from our customers.

We like to keep things simple, so we leverage as much as possible the services offered by key vendors.

You’ll report directly to our co-founder & CTO, but you’ll work together with other departments (and customers) in detailing the requirements of features and make trade-offs together in order to maximise value while minimising complexity.

Requirements

• We’re looking for someone passionate about LLMs, with working experience and a strong desire to become an expert in the field.
• You have experience working on a software product in a technical role (e.g. software, full stack or data engineer).
• You are output driven and you are not afraid to critically evaluate data and results.
• You’re able to break down big initiatives into small tasks, allowing for re-prioritization as important opportunities arise.
• Personal growth is important to you, and you have the ambition to thrive in a start-up culture.
• We have global ambitions, so fluency in English is a must.
• Ability to work with us in the Ghent office; this is not a remote position.
  
  
  

Benefits

• As one of the first hires of Donna, you’ll be able to witness our growth from the first row. 🚀
• As a part of Donna, you’ll become a part of the Ghent tech ecosystem, and a member of the StarApps ecosystem. 💪
• You’ll work from the iconic Wintercircus in Ghent, one of the fastest growing Tech Hubs in Europe.
  
  
  

Along with these awesome perks, we offer a competitive salary with the following benefits:

• Macbook Pro 💻
• Mobility Budget 🌱
• Healthcare benefits plan 🏥
• Meal vouchers 🍴
• Free office snacks 🍰
• Team celebrations and events 🎉
  
  
  

🚀 Ready to join our rocket ship? Make sure to apply!

💪 Send along links that best showcase the relevant things you've built and done. We want to know what you’re proud of.