System Analyst

We’re hiring a System Analyst to join the Product team at DECTA, where we build and operate a payment gateway used by merchants and financial institutions of any size. Our platform handles high volumes of live payment activity every day, supports dozens of connectors, and is evolving fast.

This is a hands-on, product-facing role that requires both analytical thinking and technical fluency. You’ll work closely with product managers, developers, QA, and technical support to define, deliver, and follow through on features that power real-world payments.

What you’ll do:

●     Gather and clarify both business and technical requirements from internal and external stakeholders.

●     Analyze third-party API documentation and define how new integrations should work in our system.

●     Create functional specifications, flow diagrams, and low-fidelity UI mockups to support implementation.

●     Support technical support by helping investigate client questions and production issues, using SQL and logs to trace behavior and identify root causes.

●     Use tools like Postman to test APIs and validate assumptions during design or debugging.

●     Follow through on your features from discovery to production launch, ensuring they function as expected and edge cases are handled.

●     Collaborate with developers and QA to ensure that specifications are understood, testable, and complete.

What we’re looking for:

●     Experience as a system or business analyst in payments, fintech, or complex transactional systems.

●     Strong understanding of REST APIs and how to break down data flows and integration logic.

●     Comfortable working with SQL, reading application logs, and performing basic technical investigations.

●     Familiarity with tools like Postman, Jira, Confluence, and Figma.

●     Ability to think through edge cases, raise the right questions, and maintain clarity when working with evolving requirements.

●     Proactive mindset and ability to follow through on features until they are successfully launched and stable.

Bonus points if you:

●     Have experience with payment gateways, card acquiring, alternative payment methods, or PSP integrations.

●     Have worked with white-label platforms, multi-tenant environments, or partner-facing API products.

●     Have supported live production systems and worked in cross-functional teams.

What you’ll get:

●     A role where you own your work and help shape how a modern payments product is built and scaled.

●     An experienced product and engineering team that values clarity, collaboration, and practical problem-solving.

We offer:

●   Dynamic work in a rapidly growing IT company

●   3 wellness days

●   Great colleagues, fun and collaborative working atmosphere

●   Professional and personal development opportunities

●   Competitive social benefits package

●   The role is based in our comfortable Riga office

●   Salary 3300 gross