Head of Sales

Crystalia Glass is a fast-growing glazing construction company based in New York City, working with world-class clients like SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and more. Founded in 2017, we pride ourselves on high-quality products, operational excellence, and a dynamic team-oriented culture.

We are currently seeking a Head of Sales to lead our 3d sales department. This role requires a strategic thinker with hands-on leadership experience, deep knowledge of sales operations and CRM processes, and a strong analytical mindset.

Key Responsibilities

Sales Strategy & Operations

• Design and execute data-driven sales strategies aligned with business growth goals.
• Own the CRM pipeline setup and discipline: stage definition, conversion timing, follow-up monitoring.
• Set up workflows for inbound, outbound, and repeat customers.

Team Leadership & Development

• Manage and develop a sales team (structure, hiring, onboarding, performance reviews, mentoring).
• Promote a high-performance, high-engagement culture in a remote environment.
• Conduct regular 1:1 and team meetings focused on pipeline health, peer learning, and skills development.

Performance & Forecasting

• Define and track individual and team KPIs
• Build and maintain daily/weekly dashboards, tactical reports, and strategic updates for leadership.
• Manage forecasting cycles: methodology, quota setting, accuracy reporting, root cause analysis.
• React to performance drops by preparing actionable insight reports with recommendations.

What We’re Looking For

Required Experience

• 7–10 years in sales, including at least 3 years in a team leadership or Head of Sales position.
• Proven success in B2B and B2C sales (experience across industries is an asset).
• CRM proficiency (HubSpot, Salesforce, or equivalent);
• Experience managing remote or hybrid teams and onboarding new hires in a performance-driven culture.
• Track record of managing forecasting accuracy and driving pipeline consistency.

Required Skills

• Strong command of CRM pipeline management and reporting.
• Ability to define, track, and act on KPIs across multiple timeframes (monthly/quarterly/annually).
• Structured coaching and performance improvement processes (esp. for underperforming reps).
• High fluency in English (C1+), strong written and verbal communication skills.

Personal Competencies

• Analytical and structured decision-making
• Leadership and coaching mindset
• Ownership and accountability
• High adaptability and initiative
• Excellent prioritization and organizational skills

What We Offer

• Competitive fixed salary + performance-based bonus
• Remote-first setup ( working schedule 08:30-17:00 EST)
• Type of contract: B2B
• Paid vacation and sick leave
• Structured onboarding and support from the CEO and leadership
• Work in the U.S. market
• Opportunity to make a direct impact on a scaling company and grow with it