Network Engineer - Ethernet

Company Overview

Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.

Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop every day for their connectivity needs.

Visit www.superloop.com to learn more.

Business Unit Overview

Our Operations unit is the engine room of Superloop - responsible for maintaining and supporting all of our products and internal technical infrastructure to ensure the best possible service to both our customers and our very own business. Our Operations unit is responsible for ensuring that the business has the technical capability and capacity to deliver services to all Superloop customers ranging from Home Broadband to International Wholesale.

Role Purpose

The primary goal of the Network Engineer is to ensure the smooth operation of the Superloop network in order to provide maximum performance and availability to all customers. The Network Engineer is responsible for building, supporting, and maintaining all devices and services within Superloop’s global network

Key Responsibilities

• Designing and implementing network infrastructure.
• Proactively monitoring network performance.
• Troubleshooting network faults.
• Adhering to all network security standards.
• Managing and maintaining network documentation and inventory.
• Collaborating with other business units where required.
• Maintaining current knowledge of industry trends and best practices.
• Adhering to all company policies.
  
  

Qualifications And Experience

• Minimum 3 years’ experience in a networking related role.
• Degree in Telecommunications or related discipline.
• Strong knowledge of IPv4 and IPv6 networks.
• Strong understanding of ethernet switching technologies.
• Strong understanding of Multiprotocol Label Switching (MPLS).
• Strong understanding of IP routing and forwarding.
• Ability to work without supervision and in a team environment.
• Strong customer service ethic.
• Excellent communication (both verbal and written) and interpersonal skills.
• Sound project management skills.
• CCNP or equivalent experience will be highly regarded.
  
  

On Offer

• Free Home Broadband
• Free Mobile SIM plan
• Flexibility – 3 days/week in the office
• Lunch on Wednesdays, snacks, donuts and more!
• Diverse and inclusive culture
• Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond.
  
  

At Superloop, we’re dedicated to creating a supportive and inclusive workplace where everyone feels safe, valued, and empowered to be who they are. We actively embrace diversity and celebrate the unique backgrounds, perspectives, and experiences of our team members.As an equal opportunity employer, we welcome applicants from all backgrounds to apply, regardless of gender, age, faith, ethnicity, nationality, sexuality, neurodiversity, or physical ability. We’re committed to ensuring that our hiring processes are accessible and inclusive for everyone interested in joining Superloop.