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Senior Network & Security Support Specialist | Dubai, UAE
Are you a seasoned network and security expert ready to take on complex technical challenges? We’re hiring a Senior Network & Security Support Specialist to join a high-impact team supporting enterprise clients across the UAE.
Responsibilities:
- Act as the Tier 3 escalation point for critical incidents and advanced change requests.
- Troubleshoot and resolve complex issues involving firewalls, routers, switches, VPNs, and cloud networking.
- Lead advanced configurations and security hardening tasks across Cisco, Fortinet, Palo Alto, and Check Point environments.
- Collaborate with vendors (Cisco, Palo Alto, Fortinet, etc.) for escalations, firmware issues, and design improvements.
- Conduct health checks, performance reviews, and security assessments for enterprise networks.
- Maintain detailed documentation and ensure compliance with change management processes.
- Participate in on-call rotations for emergency support.
Requirements:
- 8+ years of hands-on experience in network and security support.
- Strong expertise in Cisco technologies (Catalyst, Nexus, ACI, SD-WAN, DNA Assurance).
- Proficiency with security platforms: Cisco FTD, ISE, Secure Endpoint, Fortinet, Palo Alto, Check Point.
- Must be fluent in Arabic or Turkish.
- Solid understanding of routing protocols (BGP, OSPF, EIGRP) and public cloud networking (AWS, Azure, OCI).
- Relevant certifications such as CCIE, PCNSE, NSE are highly desirable.
- Strong communication and problem-solving skills, with the ability to engage senior stakeholders.
Key Skills
Ranked by relevance
palo alto
fortinet
cloud
firewalls
switches
routers
eigrp
nexus
ccie
ospf
vpns
aws
wan
bgp
ftd
aci
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- Posted
- Jun 26, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Dubai
- Company
- First Point Group
Industries
IT Services
IT Consulting
Categories
Engineering
Information Technology
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