Product Designer

• Role: Product Designer
• Scope:Help transition Teamleader Focus to a more seamless and intuitive user experience.
• Level: Medior-Senior
• Location: Ghent, Belgium with hybrid/on-site working model (fully remote is not possible)
• Timing: ASAP

We're looking for a Product Designer to join us on our mission

As a Product Designer at Teamleader:

• You work in one of our dedicated teams with a product manager & several engineers to identify and solve hard problems – user problems and business problems – in ways that our users love, yet work for our business
• You will run the end-to-end design process (design thinking 101) and provide the necessary context to the team about the user needs, workflows & usability challenges
• You manage uncertainty and risk by pragmatically performing user research
• You gather both quantitative and qualitative insights, by directly interacting with customers and prospects and by collaborating with product analysts and customer facing colleagues
• You perform competitive benchmarking to understand industry standards and how we can differentiate
• You translate all these inputs into design solutions that are intuitive and of high usability standards. In this phase you play a key role in reducing complexity
• You validate these solutions, both internally with stakeholders (CS, Sales, Marketing, etc) and externally through testing or interacting with users in a beta process
• You take part in the delivery process to ensure your solutions get refined, implemented and delivered
• You closely measure usage and follow-up on customer feedback so you understand the impact of your work and come up with recommendations for further iterations

You’d be a great fit for this role, if you:

• have +3 years of relevant design experience, ideally in B2B/B2C SaaS, enterprise software or within a digital product agency
• you have solid hands-on experience with product design tools like Figma (a must!), and you're familiar with research and feedback tools such as Dovetail, Usersnap, Maze, Hotjar, or similar platforms.
• have the ability and personality to successfully work in a high-pace, rapidly-changing environment. You're resilient and can deal with ambiguity
• can showcase concrete examples of your end-to-end design process on a feature, product or project and the resulting impact on the user or business
• have strong communication, storytelling and presentation skills. Able to convince different audiences and on all levels, including peers and stakeholders
• make decisions at a high pace based on the right balance of judgment, user insight and data. Smartly performing research when needed
• are able to learn from and collaborate with multiple departments
• are familiar with design systems and component libraries and are able to use and contribute to them
• can work independently and handle accountability well
• are fluent in both written and spoken English; speaking and understanding Dutch, French or German is a huge plus.

Why others chose Teamleader: we're lively, not corporate

We have the energy and boldness of a start-up and the expertise and pragmatism of a scale-up. The result: a team of both young and seasoned professionals led by supportive and approachable managers who give recognition and rewards for hard work.

On top of that, you’ll get:

• An extensive training budget.
• A hybrid working model: a pleasant mix of office and home working.
• A personal tooling budget, to make working from home as comfortable as from our offices.
• Daily budget-friendly in-house prepared lunch and dinner options, as well as Friyays and numerous sport initiatives!
• Competitive and market-conform salary with compensations and benefits.
• 32 holidays on top of the standard public ones! (based on full-time employment).
• Our long-lasting dedication to employee well-being, just take a look at our career page and Instagram to see how we keep the Team(leader) spirit going.

Interested? Questions? Get in touch!