Project Coordinator - Performance Appraisal Management

Job Purpose:

To provide efficient administrative, operational, and performance evaluation support to the Manager of Performance Evaluation, ensuring smooth departmental functioning and timely execution of performance-related processes.

Key Responsibilities:

Administrative & Office Support

• Provide administrative and office management support to the Manager of Performance Evaluation.
• Coordinate departmental activities to ensure efficient day-to-day operations.
• Manage office inquiries and administrative tasks, including tracking departmental updates and operations.

Performance Evaluation Support

• Assist in preparing analytical performance evaluation reports and required documentation.
• Support the development and follow-up of satisfaction surveys, and prepare reports based on results.
• Monitor timelines to ensure completion of performance appraisal tasks such as objective setting, feedback, and evaluations.

Data & Documentation

• Develop and maintain departmental KPIs and dashboards.
• Verify ERP-generated reports for accuracy; apply necessary corrections.
• Maintain accurate records of performance data, evaluation processes, and historical reports.
• Update and maintain departmental user manuals.

Planning & Compliance

• Assist with policy and procedure development, ensuring compliance.
• Prepare documentation for accreditation and internal/external surveys.
• Assist with annual budget preparation and monitor expenditure against the plan.

Reporting & Meetings

• Prepare departmental reports for leadership meetings and committees.
• Coordinate meetings, record minutes, and ensure timely dissemination of outcomes.

Communication & Correspondence

• Draft professional emails, memos, and reports ensuring clarity and accuracy.
• Collaborate with translators to handle correspondence in both Arabic and English.

Other Duties

• Perform additional responsibilities as assigned.
• Maintain high standards of confidentiality and data security.

Qualifications:

• Bachelor’s degree in Business Administration, Management, Computer Science, Healthcare, or a related field.

Experience & Knowledge Requirements:

• Minimum 5 years of post-qualification experience.
• At least 1 year of experience using Oracle ERP PMS in a healthcare environment.
• Minimum 1 year of hands-on experience in the performance appraisal process, including:Setting individual objectives,Providing quarterly feedback,Conducting self, upward, and downward evaluations

Skills Requirements:

• Strong verbal and written English communication skills (Arabic is a plus).
• Excellent presentation and facilitation skills.