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Technical Support Engineer
United Arab Emirates
· Full-time
·
Entry
Job Title : Technical Support Engineer
Category : Engineering
Undisclosed
Posted Date : 04/13/2022
Job Description
L2 Technical Support Engineer – Systems
The primary objective of the L2 Technical Support Engineer – Systems is to provide IT support for client systems and related infrastructure, in accordance with E-Hosting Datafort standards. This employee will collaborate with clients, account executives, engineers, and architects to understand support requirements, system design architectures and deliver professional support services
Experience
Benefits Offered : As per the UAE law
Apply Now
Category : Engineering
Undisclosed
Posted Date : 04/13/2022
Job Description
L2 Technical Support Engineer – Systems
The primary objective of the L2 Technical Support Engineer – Systems is to provide IT support for client systems and related infrastructure, in accordance with E-Hosting Datafort standards. This employee will collaborate with clients, account executives, engineers, and architects to understand support requirements, system design architectures and deliver professional support services
Experience
- 3 - 5 years' professional experience in Linux & Windows.
- A good understanding of technical support services.
- Thorough experience in Systems products and understanding of industry best practices.
- Good knowledge of HPE, Dell Technologies, Veeam, VMWare and Cisco range of products
- Proven Systems technical support experience
- Troubleshooting and problem experience.
- Customer Service and experience working directly with clients is a must.
- Degree in IT/Computer Science. (Relevant higher diploma/diploma with adequate experience would be considered)
- Multi-disciplinary IT background, in a medium-large infrastructure outsourcing environment
- Technical authorization with CompTIA and hold a status of “server+ Authorized” is preferred.
- Technical authorization with two or more of the following certifications:
- Red Hat Certified System Administrator
- Microsoft Certified: Azure Administrator Associate and MCSA: Windows Server 2016 (Preferred)
- VMware Certified Associate (VCA)
- Dell Certified Associate: Cloud, storage, data protection and management
- Monthly salary AED 8,000 – AED 10,000
- Family visa & annual air tickets up to 3 children
- Comprehensive medical insurance for self & family up to 3 children
Benefits Offered : As per the UAE law
Apply Now
Key Skills
Ranked by relevance
server
windows server
storage
vmware
linux
cloud
mcsa
hpe
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- Posted
- Jun 19, 2025
- Type
- Full-time
- Level
- Entry
- Location
- Dubai
Industries
Writing
Editing
Categories
Information Technology
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