Product Manager - OTT Channels

We're looking for Product Manager - OTT Channels to join our united, dedicated, and enthusiastic team at LINK Mobility, Europe’s leading provider of mobile messaging.

At LINK, we connect businesses to customers through our communications products and services that drive engagement and satisfaction during each stage of the customer journey.

You're probably already familiar with us: we're behind the messages you receive via SMS, WhatsApp, email, or even to check-in for your upcoming flight, receive delivery notifications, cash in a mobile coupon to your favorite store, and so much more.

It’s an exciting time to join LINK as we develop our award-winning communications platform as a service (CPaaS) offerings in this rapidly advancing tech industry.

The Product Manager – OTT Channels is responsible for developing, optimizing, and scaling OTT Channels that enhance customer engagement, efficiency, and marketing performance. This is a new and unique role, meaning you will have the opportunity to shape its direction and influence how OTT Channels is leveraged within the company. You should have experience in developing strategies and providing recommendations to leadership on how to best implement and evolve OTT Channels.

This role requires expertise in product management, messaging channels, and customer engagement technologies to drive innovation and business impact. As part of a global team, you will collaborate closely with cross-functional stakeholders to align product development with strategic objectives.

Key Responsabilities

• Product Strategy & Vision: Develop and communicate a clear vision and strategy for the OTT Channels product, focusing on creating value for customers and improving marketing processes.
• Product Development: Lead the product development lifecycle from concept to launch, including gathering requirements, developing product roadmaps, and collaborating with development teams to implement new features.
• Analytics & Optimization: Use data and insights to continuously improve existing features and develop new solutions that enhance user experience and business outcomes.
• Cross-functional Collaboration: Work closely with sales, marketing, customer success, and engineering teams to ensure alignment on product goals and ensure successful delivery.
• Customer Focus: Act as the voice of the customer, understanding their needs and pain points, and using this knowledge to shape product features and enhancements.
• Market Research: Stay up-to-date with industry trends, emerging technologies, and competitors to ensure our product remains innovative and competitive.
  
  

WE HOPE YOU HAVE

• 3-5+ years of product management experience, preferably in OTT channels, SaaS, or customer engagement platforms.
• Strong knowledge of OTT channels tools, CRM systems, and API-driven solutions.
• Experience in a global environment, working across multiple stakeholders and teams.
• Ability to drive strategic discussions and shape the role based on business needs.
• Proven experience in product management, ideally with a focus on OTT channels tools and platforms.
• Strong understanding of marketing strategies, automation workflows, and CRM systems.
• Familiarity with audience measurement tools (e.g., Google Analytics)
• Experience working with recommendation engines or personalization algorithms
• Experience with Agile methodologies and product development processes.
• Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
• Strong communication skills, with the ability to present ideas clearly to both technical and non-technical stakeholders.
• Passion for innovation and delivering solutions that drive business success.
• A degree in Business, Marketing, Computer Science, or a related field (preferred but not required). This role is perfect for someone who thrives in both strategic and hands-on execution, with a strong technical understanding of OTT solutions.
  
  

OUR IDEAL MATCH

• You are analytical, customer-focused, and experienced in working across multiple regions and stakeholders in a fast-paced international environment
• You thrive in balancing high-level strategic goals with hands-on execution to ensure that OTT solutions deliver measurable business impact.
• Has the ability to drive strategic discussions and provide insights to leadership will be essential to ensuring the success of this function within the company
  
  

WE CAN OFFER YOU 

• A dynamic, international work environment
• Growth opportunities supporting personal and professional development 
• Hybrid work plan with home office/distant working
• Annual bonus eligibility based on achieved targets
• Eligibility to enroll in LINK’s employee share purchase program, which provides a 20% discount on company stock purchased by permanent employees 
• All benefits are subject to local terms and regulations and may be changed during the employment.
  
  

Location: We are open to considering applicants from all countries where LINK Mobility operates in, and close to office locations.

Apply as soon as possible. Applications are evaluated on an ongoing basis.

LINK Mobility is publicly listed on the Oslo Stock Exchange with offices in 18 countries throughout Europe. We continue to experience strong organic growth and recurring revenue as businesses move more activities onto mobile platforms. In 2023, LINK Mobility had a total turnover of 6.3 billion NOK.

Every employee is an important member of LINK Mobility. We do not tolerate discrimination of any kind – whether active or passive – based on ethnicity, national origin, religion, disability, gender, sexual orientation, marital or parental status, union membership, political views, age, or any other characteristic that results in compromising the principle of equality. LINK regards diversity as a lever for innovation and profitability.