Lead Agile Coach [T500-18210]

About Delta Tech Hub:

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Key Responsibilities:

• Coaching for Product Excellence: Provide strategic coaching and mentorship to portfolios, agile release trains and product teams, enabling them to adopt Agile and product practices and achieve self-sustainability in product management, value delivery, and cross-functional collaboration.
• Fostering Product Leadership Growth: Partner with Leadership, Program Managers, Scrum Masters, Product Managers, and Product Owners to refine their leadership capabilities and align their practices with Agile and product-focused principles, driving organizational success.
• Enhancing Predictive Capabilities: Guide portfolios, agile release trains and product teams in refining estimation, capacity planning, and forecasting methods to achieve alignment with expected organization outcomes.
• Training on Agile Ecosystem: Conduct specialized training sessions on Agile methodologies such as Scrum, Kanban, and Lean, tailoring them to the needs of product teams within Delta’s Agile Ecosystem.
• Workshops & Enablement: Lead engaging workshops to strengthen capabilities in Agile development and product management, focusing on principles, practices, and tools enablement.
• Communities of Practice: Foster collaboration and knowledge sharing by promoting and sustaining Communities of Practice (CoP) focused on product management and Agile principles.
• Governance Dashboards: Work with the Power BI reporting team to develop enterprise-level governance dashboards for insightful product reporting and decision-making.
• Technical Tools Support: Assist the Tool Admin team with addressing support requests, troubleshooting issues, and ensuring smooth operations to support enterprise-wide product and Agile ecosystem initiatives.
• Adaptability in Roles: Showcase flexibility by stepping into various roles to support organizational needs during the Product Transformation journey.

What you need to succeed (Minimum Qualification):

• Bachelor’s degree in a relevant field, such as Business Administration, Computer Science, Engineering is required
• Strong expertise in Agile implementation and product management practices on a scale.
• Strong understanding of Software Development Life Cycle (SDLC).
• Collaborative mindset with exceptional coaching, mentoring, and facilitation skills.
• Prior experience in team mentorship to deliver product excellence that align with the agile methodology and encourage frequent engagement with stakeholders
• 7-12 years of experience in Software Delivery, with at least 5-6 years’ experience in Agile and Product coaching with a large organization.
• Proven success in coaching portfolios and agile release trains (ART) transitioning from traditional delivery methods to Agile product practices.
• Deep knowledge of Agile frameworks (Scrum, Kanban, Lean, etc.) and hands-on experience with Agile tools.
• Deep understanding of scaling frameworks that can be applied in a large organization in a pragmatic way.
• Professional certifications such as Certified Agile Coach (ICP-ACC) or SAFe 6.0 Program Consultant (SPC), Professional Scrum Master (PSM), Professional Product Owner (PSPO).
• Passion for fostering a culture of continuous improvement and delivering exceptional product outcomes.
• Outcome driven Measures and demonstrated ability in implementing, tracking and leveraging such Measures.
• Ability to work flexible hours overlapping with US time zones.

What will give you a competitive edge (Preferred Qualifications):

• Proficiency in Application Lifecycle Management (ALM) and Agile tools like JIRA, Digital.ai Agility, and Power BI for product reporting.
• Knowledge of AWS
• Lead Product Discovery and Road mapping – demonstrated experience and Case studies.