Payments Lead

Your role

We may be part of a large banking Group, but we’re a small, tight-knit bank with a focused business model and a young team. Within our Transformation Department, we are looking to hire a Payments Lead. In this role you will lead the Payments Operations Team, ensuring that relevant tasks are executed in a correct, smooth, and efficient manner. Expert for the team and the wider Bank on payment regulations, payment methods, payment systems and related technology. Responsible for continuously shaping the team to address challenges arising from a changing environment, solving complex cases, and establishing improvements that ensure an efficient and robust BAU operation in line with regulatory and business requirements. Is this a challenge that matches your ambition? Do read further!

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A day in the life of a Payments Lead

Start your day with a quick inbox scan—tasks include overseeing payment operations and collaborating with stakeholders. After coffee, dive into a team meeting to discuss payment regulations like PSD2 and guide your team through SEPA processes.

Mid-morning focuses on people management—one-on-one sessions, feedback, and resource allocation to ensure team efficiency. Pre-lunch, join senior management to discuss innovations, leveraging your expertise in interbank payment processes and compliance.

After a lunch break filled with casual chats about payment trends, the afternoon is all about ensuring smooth payment operations, troubleshooting issues, and monitoring systems. Later, you spot improvement opportunities and collaborate with project management to implement changes.

End the day reviewing accomplishments, planning for tomorrow, and celebrating team wins. Your blend of strategy, leadership, and expertise ensures seamless operations and a positive impact on Lloyds Bank’s success.

Which team will you be joining?

Role

The Payments Team is within the Transformation department of Lloyds Bank GmbH and you will report to the Head of Transformation. The Transformation department consists of approximately 50 colleagues. The Payments Team currently has 7 colleagues. In this role you will be:

• Responsible for Berlin Payments Operations and relationship management with internal and external stakeholders, like clearing banks.
• Subject matter expert on Payments. Key regulations such as PSD2, AML and KYC. Payment methods SEPA (SCT, SDD, pacs, PAIN, IQF), instant payments, SWIFT and RTGS. Understanding of processes and systems for settling interbank payments or clearing house settlements. Familiarity with core banking systems and interfaces to payment transaction systems like EBICS, SWIFT and Target-Services.
• Leadership responsibility for the Payments Operations area.
• Responsible for effective performance management. Ensure excellent learning, development, and feedback culture within the team. Responsible for optimal resource allocation and support with recruitment.
• Ensuring the successful integration of existing payments operations and new payments functions resulting from changes in banking projects.
• Timely identification of run-the-bank changes and effective cooperation with change and project management to ensure continuous compliance.
  
  

You recognize yourself in this profile

Experience And Skills

• Proven experience in leading a team with the ability to effectively manage a variety of roles.
• Collaborative way of working with the ability to challenge effectively.
• Proactive, enthusiastic, and motivated team player.
• Ability to develop strong working relationships; to engage and operate across organizational levels.
• Fluent in German and English.
  
  

Qualifications

• Educated to degree level (Master) or equivalent with a minimum of 5 years of relevant work experience in Payments.
  
  

Some highlights of our benefits for you

• 13th month salary, either paid monthly or once a year in December
• 30 days PTO (or 240 hours) per year (based on fulltime employment)
• Non-contributory pension scheme
• Flexible working; you can schedule your work hours to meet your personal needs
  
  

More About Our Benefits

Your recruitment process

Apply

Apply to our vacancies by sending your CV and motivation letter to [email protected], or use the application form on our website. After receiving your application, we'll review it and share a reply as soon as possible.

Apply now

Introductory call via Teams

After you have submitted your application, our recruiter Stanley Waccary will reach out to you to plan a short introductory chat via Teams.

The first interview

Your first chat with us will take place either online or at our Amsterdam office. The goal of this chat is get to know each other, and see if there's a match with the team, the organisation and the open position.

The second interview

We're excited to have you meet additional collagues. The chat will take place either online or at our Amsterdam office, during which we'll dive deeper into the requirements of the position and the team you'll be joining.

The offer

Congratulations! We're happy to have you as our newest addition to the team. Do you feel the same way? Then you'll receive our offer by email. For most roles, a screening is part of the process. This will take place after accepting the offer.

About Lloyds Bank

Lloyds Bank GmbH is part of Lloyds Banking Group, a financial institution with a large clientele in the UK and other parts of the world. Together with our office in Berlin, we form Lloyds Bank GmbH with its headquarters in Amsterdam and we have over 500 colleagues.

We aim to lead by example in the bold decisions we make as a business, from where and how we invest, to the products and services we offer, and of course the workplace we create. We will search for new ways to work with people, communities and businesses, to always evolve with their needs. And we will never stop innovating to make sustainable, ethical choices easy and rewarding.

At Lloyds Bank GmbH we play an important part in peoples’ lives, by the products we offer, and also how we operate. We finance your mortgage, keep your savings secure and also provide you with a personal loan if you need this. In Amsterdam we do this with an enthusiastic team of approximately 200 colleagues from different nationalities, and with an engagement score of 93%, colleagues find us a real ‘Great Place to Work’!

With our grand ambitions, we are looking for new colleagues who will bring fresh ideas to help us grow!

Are you ready to join our journey?

Have we made you curious, and are you ready to join the team? Please introduce yourself to us in the best way possible and send this to: [email protected], or use the application form on our website. A screening is part of the process.

We hope to meet you soon!

Acquisition to this vacancy is not appreciated.

Apply now