SQL Data analyst

About the Role

🚨 SQL TEST REQUIRED | Must be highly proficient in SQL | Healthcare Experience Preferred

Impact you will make

The Insurance Discover for Payers product helps payers identify other insurance coverage responsibility for their members and claims. This allows health plans to accurately manage costs and denials, which also helps reduce payer-provider abrasion. As a key member of the high-growth Insurance Discover for Payers Operations team at FinThrive, you will drive operational excellence and efficiency, ensuring positive customer relationships and client product satisfaction. You will ensure customer / product issues are mitigated. Your efforts will directly contribute to optimizing payer processes, reducing costs, and enhancing service quality for our clients. By leveraging your expertise in operations, you will identify and implement innovative solutions that improve workflow and productivity. Your collaboration with cross-functional teams will foster a culture of continuous improvement and operational innovation. Ultimately, your impact will be seen in the improved financial performance and customer satisfaction of our clients, solidifying FinThrive's position as a leader in the healthcare industry and payer market.

🔹 What You’ll Be Doing

• Analyze healthcare data to solve real-world payer problems and deliver actionable insights
• Conduct ad hoc reporting and deep-dive investigations for internal teams and clients
• Build Excel dashboards and visualizations using advanced formulas and trend analysis
• Partner with Product and Engineering to recommend improvements that enhance the customer experience and reduce support costs
• Manage multiple priorities in a fast-paced, high-growth environment with quick turnaround expectations
• Lead resolution of critical customer issues, including Root Cause and Corrective Action (RCCA) efforts

🔹 What You’ll Bring

• Bachelor’s degree in a related field
• 2+ years of experience with healthcare software, payer systems, or healthcare operations
• 1+ years of hands-on experience with advanced SQL and Excel in a corporate environment
• Excellent problem-solving, communication, and collaboration skills
• Willingness to travel a few times per year (minimal)

🔹 Bonus Points For

• Experience with Tableau or Power BI
• Prior work in a customer-facing or cross-functional role
• Passion for data, process optimization, and healthcare innovation