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Job Description
Responsibilities:
Responsibilities:
- Strategic Vision & Planning:
- Lead and shape the enterprise demand pipeline, ensuring alignment with corporate strategy. Translate business needs into executable programs with clear value outcomes.
- Program & Project Management:
- Drive end to end planning and execution of strategic projects and digital programs.
- Ensure timely delivery, scope adherence, and quality across multi-functional programs using PMO frameworks.
- Apply risk management, change control, and governance practices across the portfolio.
- Team Management & Collaboration:
- Lead cross-functional teams, align resources, and drive accountability and delivery ownership.
- Foster a culture of innovation, continuous improvement, and results orientation.
- Business Case & Value Realization
- Develop and evaluate business cases with robust ROI and KPI frameworks.
- Track value delivery across the product lifecycle and report benefit realization.
- Business Process Re-engineering
- Collaborate with process owners to assess reengineering needs for demand requests.
- Ensure that redefined processes align with business goals and transformation objectives.
- Strategic Vendor & Sourcing Management
- Manage relationships with external delivery partners and vendors.
- Ensure performance, compliance, and alignment of outsourcing engagements with business goals.
- Stakeholder Engagement
- Prepare and present updates to senior leadership including MD and GCIO.
- Ensure transparent communication and alignment across Business, IT, and Transformation functions.
- Innovation & Optimization
- Promote adoption of digital tools and emerging tech to enhance delivery efficiency.
- Monitor product KPIs and drive continuous optimization through data insights.
- Governance & Compliance
- Ensure adherence to DAMAC’s governance frameworks, data policies, and regulatory requirements.
- Maintain robust documentation including BRDs, RACI, and risk logs.
- Bachelor’s/Master’s Degree in Computer Science, Engineering, Data Science, Mathematics, or a related field.
- Continuing education or certifications in areas such as Program Management, Process re-engineering, Product Management, or Leadership would be an advantage.
- 10+ years of experience in technology covering SF, Oracle with at least 5 years in Program Management roles.
- Significant experience (5+ years) in Demand and SLA management, including hands-on experience leading value and benefit realization teams, managing product roadmaps, and KPI alignment.
- Strong track record of successfully managing key programs, analyse process intervention, Business KPI Impacts.
- Proven experience in collaborating with cross-functional teams with engineering, data science, UX/UI, and marketing teams to develop and bring products to market.
- Deep understanding of Business Processes, KPI’s, Program Management cutting across Enterprise functions
- Knowledge of key Frame works including RACI Matrix, BRD, Program Management tools, ARIS or any BPMS software
- Familiarity with cloud infrastructure (e.g., AWS, GCP, Azure) and Big Data platforms (e.g., Hadoop, Spark).
- Strong background in analytics and experience in managing programs across Salesforce, Oracle equivalent enterprise software.
Key Skills
Ranked by relevance
oracle
salesforce
big data
hadoop
cloud
spark
aws
gcp
sla
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- Posted
- May 09, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Dubai
- Company
- DAMAC Properties
Industries
Real Estate
Categories
Project Management
Information Technology
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