User Experience Designer

Job Title: SharePoint UX/UI Designer & Administrator

Location: Remote (Candidate must be Alberta)

Type: Contract

Job Summary

We are seeking a highly skilled SharePoint UX/UI Designer & Administrator to support the modernization of internal intranet pages using SharePoint Online. This role demands a strong blend of technical SharePoint expertise, front-end development skills, and a user-centric design mindset. The successful candidate will work closely with cross-functional teams, including GoA stakeholders, to deliver intuitive, accessible, and visually compelling digital solutions.

Key Responsibilities

• Conduct user research and collaborate with stakeholders to gather requirements.
• Design and develop responsive, accessible, and user-friendly SharePoint Online intranet pages.
• Customize SharePoint components, including web parts, lists, libraries, workflows, themes, and templates.
• Migrate and validate content from existing intranet platforms to new modernized SharePoint environments.
• Optimize site structure, navigation, and overall user experience in alignment with GoA branding and usability standards.
• Implement content management best practices to ensure consistency, engagement, and efficiency.
• Develop and document workflows and automation processes to support content publishing.
• Troubleshoot SharePoint-related issues, including user inquiries and system performance problems.
• Provide first and second-level technical support.
• Maintain technical documentation, user guides, and training materials.
• Participate in quality assurance, testing, and performance validation activities.
• Collaborate with other IT professionals to design solutions using out-of-the-box and customized SharePoint components.
• Deliver routine operational reports and contribute to SharePoint support process improvements.
• Work directly with GoA technical staff and stakeholders throughout the lifecycle of projects.

Required Skills & Experience

• Minimum 2 years of experience in:
• Site Collection Administration
• Troubleshooting forms and workflows
• Using and supporting ShareGate
• Microsoft SharePoint development, integration, and support
• Experience with:
• UX/UI design principles, wireframing, and prototyping tools
• HTML, CSS, JavaScript, and front-end frameworks
• SharePoint Online and CMS best practices
• Content migration and validation
• Adobe Creative Suite (asset)
• Designing and implementing custom web parts, themes, and workflows (asset)
• Strong problem-solving and analytical skills.
• Excellent communication skills and stakeholder management experience.

Nice to Have

• Experience in developing integrated system and technical design specifications.
• Experience using PowerShell for SharePoint administration.
• Familiarity with Microsoft 365 SharePoint Online admin portal and related reporting/config tools.
• Experience with IT/IM standards and practices.
• Experience using Central Administration in SharePoint environments.