Data Analyst

About the Role

Impact you will make

As a Data Analyst at FinThrive, you will play a crucial role in ensuring seamless data flow between our systems and our customers' data environments. Your expertise in data analytics, validation, and integration will drive automation, boost productivity, reduce manual efforts, and enhance customer value. You will work closely with cross-functional teams to troubleshoot issues, monitor performance, and contribute to product innovations that improve efficiency and reduce support costs.

What you will do

• Conduct ad hoc data analysis to assist both customers and internal teams in resolving data-related issues
• Provide meaningful insights through data research and analysis, driving product innovation and operational efficiency
• Collaborate with product and development teams to recommend improvements that enhance the customer experience and optimize support processes
• Develop, maintain, and monitor Tableau/Power BI dashboards to track product performance and key metrics
• Establish and maintain KPI and performance metrics to support business performance monitoring
• Ensure quick turnaround for client requests, data ingestion, and mapping in a fast-paced environment
• Manage file mapping, data ingestion, and accuracy for new product developments

What you will bring

• Bachelor’s degree in a relevant field
• 1+ years of experience in Healthcare Revenue Cycle Management (RCM).
• 2+ years of experience in Data Analysis
• 2+ years of strong SQL skills in a corporate setting
• Advanced proficiency in Excel and data analysis techniques
• Strong Tableau and Power BI skills for dashboard creation and reporting
• Experience maintaining data warehouses and ETL processes, focusing on extracting, transforming, and loading data from various sources into a usable format for analysis and reporting
• Creativity and analytical aptitude to understand and improve complex business practices
• Excellent written and verbal communication skills, with the ability to convey technical topics to non-technical audiences
• Strong organizational and multitasking abilities to manage multiple projects in a fast-paced, cross-functional environment
• Proficiency in Medicare grouping and pricing, including experience reading and interpreting CMS-published Federal Registers, transmittals, and directives
• Ability to transform data into expected formats using SQL and Excel
• Ownership of data collection, analysis, and interpretation to support product decision-making
• Minimal travel required (a couple of times a year).

What we would like to see

• Experience with process diagrams and flowcharting tools (MS Visio, Draw.io, etc.).
• 1+ years of experience working in a SaaS-based company.

If you're passionate about data, analytics, and problem-solving, and you want to be part of a team that drives automation and efficiency, we’d love to hear from you!