Desk side Support

At HTS, we provide modern IT and network solutions to enterprise markets through a range of managed IT support services globally. We specialize in being a single source provider of end-to-end IT solutions, aligning with the business and technology needs of our clients. Our offerings include professional consulting, data solutions, and maintenance services, helping clients adapt to evolving technology demands. Our expertise allows us to effectively manage resources and projects while delivering beyond client expectations.

This is a contract role for a Desk Side Support Technician, located on-site in Liepāja. The day-to-day tasks include providing technical support to end-users, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems. The role requires collaborating with the IT team to implement solutions, assist in IT asset management, and provide exceptional customer support.

• Technical Support and Troubleshooting skills
• Customer Support and Communication skills
• Strong Analytical Skills
• Ability to work on-site in Liepāja
• Experience with hardware and software troubleshooting
• Good understanding of IT systems and networks
• Bachelor’s degree in IT or related field is a plus