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- Bachelors degree with minimum 5 years of experience in Service Desk role supporting ICT Customers
- Good Knowledge of ICT services like cloud( VMware and Open stack) security solutions, data center, IOT etc
- Experience in ITSM tools like ManageEngine and HPSM
- Good understanding of ITIL for service management
- Ability to work in shifts 24x7 and over weekends
- ITIL V4 certification .
- Microsoft / Oracle / VMWare certification is added value
- Good Communication Skills
- Good Microsoft Excel and PowerPoint report skills
Key Skills
Ranked by relevance
vmware
powerpoint
oracle
cloud
excel
itil
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- Posted
- Apr 15, 2025
- Type
- Contract
- Level
- Not Applicable
- Location
- Dubai
- Company
- Dicetek LLC
Industries
IT Services
IT Consulting
Categories
Information Technology
Related Jobs
3 roles aligned with this opportunity
View Job Details
Related
IT-Delivery-Project Manager
2026-05-24
Contract
Not Applicable
United Arab Emirates
IT Services
Information Technology
View Job Details
Related
Network Security Engineer
2026-05-21
Contract
Mid-Senior
Australia
IT Services
Information Technology
View Job Details
Related
Senior Engineer – Network Operations
2026-05-24
Full-time
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Information Technology