Business Analyst

We are seeking a detail-oriented and experienced Business Analyst with a strong background in banking products, processes, and regulations. This role involves analyzing and documenting business processes, identifying areas for improvement, and supporting the implementation of technology solutions that align with business objectives.

Key Responsibilities (BA):

• Analyzing and documenting business processes, identifying opportunities for improvement, and driving the successful implementation of technology solutions. The ideal candidate will have a strong understanding of banking products, processes, and regulations, along with the ability to bridge the gap between business needs and technical solutions.
• Requirements Gathering: Collaborate with key stakeholders, including business units, IT teams, and external partners, to gather, analyze, and document business requirements for various banking products and systems (e.g., payment systems, core banking systems, mobile banking apps).
• Business Process Analysis: Analyze and map current business processes, identify inefficiencies, and recommend improvements to optimize operations, reduce costs, and improve customer satisfaction.
• Stakeholder Communication: Act as the primary liaison between business users and technical teams. Ensure clear, effective communication regarding business requirements, changes, and progress on key projects.
• Solution Design & Documentation: Work closely with development teams to translate business requirements into functional specifications and user stories. Document system workflows, functional requirements, and business rules in a clear and concise manner.
• Testing & Quality Assurance: Support the QA team by developing test cases and validating that delivered solutions meet business requirements. Participate in user acceptance testing (UAT) to ensure that new systems, features, and changes are aligned with business needs.
• Project Support: Assist project managers in tracking project progress, identifying risks, and ensuring that solutions are delivered on time and within budget. Participate in project meetings and provide status updates to stakeholders.
• Regulatory Compliance: Ensure that all solutions and business processes comply with relevant banking regulations (e.g., PCI DSS, AML, KYC, GDPR) and industry standards.
• Data Analysis & Reporting: Analyze data to provide insights that help make informed business decisions. Create reports, dashboards, and other analytical tools to support business objectives.
• Change Management: Assist with the change management process by preparing training materials and ensuring smooth adoption of new systems and processes across the business.