Project Manager

Join Luzern eCommerce: Powering the World’s Most Ambitious Brands

Step into the world of limitless possibilities with Luzern eCommerce, where we’ve been redefining online retail since 2003. We partner with global icons like On Running, Wella, Nestlé, Mattel, Panasonic, HTC, and Philips to accelerate growth, maximize margins, and deliver exceptional customer experiences across Amazon, top marketplaces, branded webstores, and social platforms.

Backed by significant investment, we’re on a mission to dominate the global eCommerce space. With our award-winning team, cutting-edge AI enabled Channel Optimizer platform, and bold strategies, we’re not just keeping up with the future of retail—we’re creating it.

Be part of one of the fastest-growing tech sectors, where you’ll innovate, collaborate, and thrive in a business that values your individuality and ambition. Join Luzern eCommerce and be part of the next big chapter in retail history!

Project Manager – Drive Success in eCommerce at Luzern eCommerce

Are you ready to lead in a dynamic, fast-paced eCommerce environment where your expertise and leadership will make a tangible impact? Luzern eCommerce is seeking an exceptional Project Manager to spearhead the execution of critical projects that drive success for both our clients and our business.

In this role, you’ll work at the heart of our operations, leading cross-functional teams, managing complex projects, and delivering results that align with customer expectations and our strategic goals. If you thrive in a collaborative environment, have a passion for innovation, and are eager to shape the future of eCommerce, we want to hear from you!

What You’ll Be Doing

• Lead and Deliver: Manage multiple complex projects across internal and external stakeholders, ensuring exceptional execution and timely delivery.
• Define and Plan: Collaborate with clients and internal teams to establish clear project scopes, objectives, and technical feasibility.
• Monitor and Guide: Track project progress, provide strategic guidance, and encourage collaboration to maintain momentum.
• Risk Management: Identify potential risks across projects and implement proactive mitigation strategies.
• Cross-Functional Coordination: Drive seamless communication between engineering, sales, account management, operations, customer service, and finance teams.
• Customer Experience: Manage client expectations meticulously, ensuring high satisfaction while avoiding scope creep.
• Scalable Processes: Develop and implement scalable project management frameworks with reusability at their core.
• Continuous Improvement: Conduct cost analyses, execute project reviews, and enhance processes to optimize efficiency.
• Sales Collaboration: Support the sales team by sharing insights on system functionality and project methodologies.

What You Bring to the Role

• Experience: 3-5 years as a client-facing Project Manager managing complex eCommerce or technical projects.
• Project Expertise: Qualification in Project Management (e.g., PMP, Prince) and experience handling multiple simultaneous projects.
• Communication: Exceptional verbal and written communication skills, with a focus on relationship building.
• Technical Proficiency: Advanced MS Office skills (Excel, Word, PowerPoint, Project Plan tools) and a strong technical aptitude.
• Strategic Mindset: Ability to translate high-level strategies into actionable plans.
• Education: MBA, MSc, or equivalent qualification preferred.
• Change Management expertise is a bonus.

Your Key Attributes

• Detail-Oriented: Highly organized with a meticulous approach to project management.
• Results-Driven: Focused on delivering outcomes and identifying creative solutions.
• Leadership Excellence: Proactive decision-maker with sound judgment.
• Customer-Focused: Dedicated to delivering exceptional client experiences.
• Team-Oriented: Committed to supporting and mentoring team members for growth.
• Emotionally Intelligent: Flexible, mature, and empathetic in challenging situations.

What We Offer

• Competitive Compensation: Attractive salary package with benefits.
• Work-Life Balance: Competitive annual leave and flexible working arrangements.
• Growth Opportunities: Access to learning and development programs to enhance your skills.
• Culture and Environment: A fun, inclusive, and collaborative workplace.

Ready to Join Us?

Become part of a team that’s transforming the future of eCommerce. Apply today by sending your resume to [email protected]. We look forward to hearing from you!