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Flatgigs is currently hiring for an innovative client that's revolutionizing feedback in the service industry through their AI-powered platform. Their tool helps businesses measure and improve frontline staff performance through customer-driven feedback.
About Our Client
Goal: Become the voice of the customer and validate the product with real users.
Key Responsibilities:
About Our Client
- Building a platform that captures real-time customer feedback for service providers
- Already piloting in hospitality with expanding interest from healthcare, retail, and government
- Values doers and self-starters who thrive in ambiguity and prioritize customer happiness
Goal: Become the voice of the customer and validate the product with real users.
Key Responsibilities:
- Lead customer research (qualitative and quantitative)
- Conduct user interviews and analyze data
- Transform insights into product recommendations
- Collaborate with product and engineering teams
- Experience as a product manager, UX researcher, startup founder, or service industry operator
- Early-stage tech experience, preferably B2B SaaS
- Passion for understanding user needs and pain points
Key Skills
Ranked by relevance
product manager
ai
ux
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- Posted
- Apr 02, 2025
- Type
- Full-time
- Level
- Mid-Senior
- Location
- Dubai
- Company
- Flatgigs
Industries
IT Services
IT Consulting
Categories
Research
Analyst
Information Technology
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3 roles aligned with this opportunity
View Job Details
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Data Analyst - Business (Remote)
2026-07-05
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Technology
Information Technology
View Job Details
Related
UX/UI DESIGN INTERN
2026-07-06
Internship
Internship
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Marketing
View Job Details
Related
Software Developer - Java & Embedded Systems (Rif. 2026-202)
2026-07-03
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Consulting