Business Analyst

Job Title: Business Analyst

Location: Dubai

Objective:

• The Business Analyst is responsible for laying the foundations for data-driven decision-making across the group. He/she will work closely with various stakeholders, including management, department heads, and cross-functional teams, to analyze business requirements, identify opportunities for improvement, and propose actionable solutions.
• The business analyst brings expertise in gathering, interpreting, and presenting data-driven insights, as well as identifying opportunities for data-driven high-value use cases.
• The business analyst understands, documents, and aligns with key stakeholders, continuously working with internal clients to identify opportunities to leverage data and analytics to drive various positive outcomes for the organization.

Key Responsibilities

• Collaborate with stakeholders to elicit, document, and validate business requirements, ensuring a comprehensive understanding of project goals and objectives.
• Gather and analyse relevant data from various sources, employing statistical methods and data modelling techniques to extract meaningful insights and identify trends.
• Evaluate existing business processes and workflows, identifying areas for optimization and efficiency enhancement to streamline operations.
• Prepare clear and concise reports, dashboards, and presentations to communicate analysis results and recommendations to key stakeholders and management.
• Provide support in project planning, tracking, and coordination, ensuring projects are delivered within scope, timeline, and budget.
• Collaborate with the technical team to integrate data analytics tools, ensuring seamless data flow and efficient data management.
• Identify potential risks and challenges related to business operations and propose risk mitigation strategies.
• Foster strong working relationships with internal and external stakeholders, facilitating effective communication and collaboration across PHG and its entities.
• Report on key performance indicators (KPIs) to measure the effectiveness of data-driven initiatives against agreed outcomes.

Qualifications

• Bachelor's degree in Business Administration, Economics, Computer Science, Information Technology, or a related field. A master's degree or relevant certifications will be advantageous.
• Recent experience in a similar role and industry is preferred.
• 4-8 years of experience in a business and/or data analyst role.
• Strong analytical skills with expertise in data manipulation, modelling, and visualization using tools such as Excel, SQL, Power BI, or similar.
• In-depth understanding of business operations, industry dynamics, and market trends, enabling the ability to translate data insights into actionable business initiatives.
• Demonstrable success in identifying market trends and business opportunities, plus developing, planning and delivering new interventions and innovations within a customer focused market.
• Demonstrated ability to work effectively in cross-functional teams, fostering a collaborative and supportive work environment.
• Familiarity with project management methodologies and tools to ensure effective project planning and execution.