Business Analyst

NTT DATA Business Solutions combines the power, global competencies and sectoral expertise of NTT DATA Group, one of the world's top 10 IT solution providers with 190 thousand employees, with local experience. The company, which realizes more than 30 thousand projects worldwide every year with more than 10 thousand employees in more than 30 countries and has been transforming trust into value for 34 years, has been operating in Türkiye since 2000.

As a technology service provider that draws its strength from innovation and its team of 2,500 experts in Turkey, it supports end-to-end digital transformation in business processes with its products, services and solutions. It offers technology solutions to its customers in cooperation with many different organizations, including SAP and Microsoft, the pioneers of their sectors. With the special products it develops on a global and local basis, it offers solutions to the specific needs of organizations and sectors, and provides application development services. NTT DATA Business Solutions Türkiye, which extends its country-based technology projects regionally and globally, offers managed services in areas such as support, technology modernization, application management and outsourcing.

Growing its customers' businesses with technology, NTT DATA Business Solutions Türkiye develops next-generation technologies for a sustainable future through its innovation center and R&D Center approved by the Ministry of Industry. It produces innovation in line with the needs of organizations in Turkey and transforms business ideas into products by working on new technologies in the fields of sustainability, artificial intelligence, IoT, blockchain and robotic process automation on cloud platforms. With more than 400 expert consultants in the Customer Experience and Support Center, it provides 24/7 application support services to hundreds of organizations on 5 continents.

We are looking for “CX Business Analyst"

Details

• Having graduated from the university with relevant knowledge,
• Knowledgeable about general Internet technologies, e-commerce and trends,
• Preferably worked as an Analyst in SAP Hybris e-Commerce projects or trained in SAP SD, MM, CRM modules,
• Preferably with integration experience
• High ability to read/understand English,

Job Description

• Conducting customer business and process analyzes in Hybris Commerce projects
• Modeling business analyzes in parallel with Hybris Commerce capabilities, clarifying the modules to be used and the adaptations to be made
• Coordinating with Team Lead and Solution Architects during the Solution Architecture creation process
• Processing conceptual design in JIRA and Confluence environments in accordance with SCRUM and KANBAN project methodologies, creating JIRA stories and tasks in coordination with Team Lead
• Supporting the creation of test scenarios by working together with QA Managers through Stories
• Clarification in field detail of the main data structures to be put into operation within the scope of the project, management of initial data creation processes, planning and implementation of data upload scripts
• Making configuration/template/parameter arrangements managed through Hybris backoffice cockpits in projects
• Providing necessary product, module and cockpit training to customers
• Supporting presales activities.