Business Analyst

💼Job Title: Business Analyst with Facility management

👨‍💻Job Type: Contract

👨‍💻Who can apply: Freelancers

📍Location: Brussels Belgium

📍Language: English and French

💼Work regime: Hybrid (2 days/week onsite)

🔥Keywords: Business Analyst, Facility management, Archi bus (FMIS)

Sector: Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that meet the evolving needs of its stakeholders.

Position Overview:

Tribe Functions is a department consisting of business and IT profilers working together to support all the businesses of the bank and to be a trusted companion for our clients.

We cover a large area of scopes, such as HR, Sourcing & Procurement, Facility, Communication, etc. We are looking for a business analyst in the cluster Housing & Sourcing Services, for the Facility scope. 3 squads are supporting Facility Management.

Mission

In an Agile framework, you will integrate the squad Facility Services as business analyst to contribute to ensure the business continuity and take charge of some opus/features.

The objective is to support the colleagues of Facility and all employees of the Bank by ensuring the proper functioning of the tools and processes.

You will contribute to important changes but also manage small changes, recurrent tasks and incidents in collaboration with other squad members and end-users.

What you'll do:

You gather, challenge and consolidate the pain points and needs of a diverse set of internal and external stakeholders and gain extensive expertise on the subject at hand

You work in close collaboration with the relevant experts to support and challenge them with defining the product concept, detailed processes and/or conceptual and functional architecture

You define the acceptance criteria of Opuses and Features for which you are in the lead?

You work in close collaboration with the (Cluster/Squad) Product Owner and development team during the refinement of Features to ensure they consistently have all necessary information

You provide support during business and user testing and assist with the organization of User Acceptance Testing (UAT) where applicable

You continuously challenge and improve existing processes to increase customer experience, efficiency & compliance with policies and regulations

You make and maintain sufficient (simple, understandable, easy consulting,) documentation needed for a uniform execution, incident solving and support

You periodically review the documentation to make sure they are still reflecting the reality and comply with necessary requirements from control functions (Legal, Compliance, Permanent Control)

What you bring:

Good expertise in MS Office

Archi bus (FMIS)

Facility Management

Structured approach

Solution oriented

Manage stakeholders

Negotiation and persuasion skills

A little about us:

Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.

1. Founded in 1998, headquartered in Atlanta (Duluth), Georgia.
2. Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.
3. Delivers strategic technology and business transformation solutions globally.
4. Operates through global delivery centers across North America, Asia, and Europe.
5. Provides services for data center migration and workload development for cloud service providers.

Awardee of prestigious recognitions including:

1. Women’s Choice Awards - Best Companies to Work for Women & Millennials, 2024
2. Forbes, America’s Best Temporary Staffing and Best Professional Recruiting Firms, 2023
3. American Best in Business, Globee Awards, Healthcare Vulnerability Technology Solutions, 2023
4. Global Health & Pharma, Best Full Service Workforce Lifecycle Management Enterprise, 2023
5. Received 3 SBU Leadership in Business Awards
6. Stevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023