IT Specialist

Are you a skilled IT professional with a passion for ensuring seamless workstation performance and delivering top-tier technical support? We are looking for an experienced IT Specialist to join our team. In this role, you will be responsible for installing, configuring, and maintaining company IT-equipment, troubleshooting issues, and collaborating with the IT team to develop efficient technical solutions. If you enjoy problem-solving, optimizing workflows, and automating tasks, we’d love to hear from you!

What you will be doing:

• Install, configure, and ensure the uninterrupted operation of employee workstations.
• Develop need-based technical solutions in collaboration with the IT team.
• Provide ongoing support and troubleshooting for workstations.
• Identify, analyze, and resolve workstation & video conference equipment-related issues.
• Deliver Level 1 (L1) and Level 2 (L2) support for end-users.
• Document work processes and automate recurring tasks to improve efficiency.

You are a good fit if you have the following:

• Proven experience in workstation setup, configuration, and support.
• Knowledge of Windows, macOS and Linux operating systems.
• Familiarity with IT infrastructure, networking, and troubleshooting methodologies.
• Experience using ticketing systems and remote support tools.
• Strong analytical and problem-solving skills with a proactive mindset.
• Basic knowledge of scripting or automation tools (e.g., PowerShell, Bash, or Python) is an advantage.
• Ability to work independently as well as collaboratively within a team.
• Excellent communication skills for effective user support and documentation.
• Fluent Estonian and English (both written and spoken) is required.

Additional skills (preferred but not required):

• Experience with enterprise IT management tools (e.g., SCCM, Intune, JAMF, or similar).
• Basic understanding of cybersecurity best practices.
• Previous experience working with remote support tools and virtual environments.
• Relevant IT certifications (e.g. Microsoft 365 Fundamentals, Managing Modern Desktops, ITIL Foundation) is a strong plus.

What do we offer:

• A chance to implement your ideas and make an impact with a dedicated, innovative team.
• Opportunities for growth in a dynamic European company, with leaders who believe in the potential of high-tech industry.
• The ability to help shape the future of technology and the world.
• Career development support, health insurance, extra vacation days, flexible working options, and wellness activities—all within a diverse, international team.

Application deadline is 14th of February.