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Accenture Southeast Asia

Network Engineer, Tier 1

Accenture Southeast Asia
Singapore · Full-time · Entry

  • Support triage, troubleshooting, and repair of production networks across Data Center, Edge, IP Backbone, and Optical elements. Follow defined procedures and utilize tools to collect data and resolve network issues within defined SLAs.

  • Engage with 3rd party vendors, OEMs, and field services to facilitate resolution.

  • Services include server repair, circuit repair, and network repair - facilitating fault identification, isolation, troubleshooting of physical/logical issues, issue resolution, and configuration updates by following existing procedures.

  • Escalate to Tier 2 and Operations Engineering leadership to resolve complex or high priority issues.

  • Identify opportunities to improve processes, tools, or automate tasks.

  • Basic networking skills.

  • Aptitude to troubleshoot basic network connectivity, diagnostics and configuration.

  • Aptitude to execute MOPs for network troubleshooting, triage, and repair

  • Understanding with network routing and switching technologies


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    Country Guide

    Singapore

    High-pay global hub in Asia

    Posted
    Jan 24, 2025
    Type
    Full-time
    Level
    Entry
    Location
    Singapore
    Company
    Accenture Southeast Asia

    Industries

    Business Consulting Services

    Categories

    Information Technology

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