Network Support Engineer

We believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Your Role

• As a network & Support Engineer, you will manage and support the IT infrastructure and services for Belgium and Luxembourg.

• You will ensure that the systems are performing smoothly and securely, monitoring every part of the infrastructure, from the network to the application server.

• Manage, implement, and test backup and restore procedures, and take corrective actions when needed.

• Proactively manage and monitor the performance, integrity, availability, and accessibility of our systems and services.

• Report infrastructure-related problems timely, identify and implement solutions.

• Keep the infrastructure topology documentation (system, network, storage) up to date.

• Configure and maintain the deployment of server templates and workstation images.

• Configure, deploy, and troubleshoot software packages and updates.

• Troubleshoot issues related to Windows, network, applications (Oracle, SQL, Linux machines), and VPN connections.

• Keep all assets up to date and protected from vulnerabilities.

• Provide 2nd level and 3rd level support and assist other IT teams in resolving issues and root causes.

• Citrix and VMware experience is mandatory

Your Profile

• You have a Bachelor's ICT or equivalent knowledge, and professional experience in the same function for at least three to five years.

• You have strong networking knowledge (switching and routing protocols CCNA level, firewall management).

• You also have strong knowledge of Windows and Linux OS and scripting languages (Windows Server 2012-2019, Windows 10, Redhat or CentOS) (PowerShell, Perl, Python, *sh, others).

• You are experienced with automation software and virtualization (VMware), backup (Veeam backup), storage management (NetApp), servers and blades management (Cisco UCS).

• Cloud technology (Azure) and Kubernetes get your attention.

• You know the ins and outs of Active Directory.

• Deployment tools (SCCM, MDT).

• Having a strong affinity with Knowledge ISO27001, NIST Cybersecurity Frameworks, or IEC 62433 is an asset.

• You have a holistic approach to projects and maintain a straight helicopter view.

• You apply an open-minded, innovative, and out-of-the-box mindset with strong analytical and problem-solving skills.

• You are an excellent communicator and can collaborate easily with various stakeholders (internal, external, across the group).

• You are result-oriented and able to maintain, adapt, and achieve your goals in a changing business environment.

What Do We Offer?

We set out to become the leading global sustainable mobility player. We’re turning mobility into more than a destination: we’re making it a great experience. That’s why we need people who make a difference.

We are giving it our best to support our colleagues in realizing their full potential with lots of training, providing firm talent development plans, and offering fair compensation and benefits.

We welcome fresh ideas, innovation, and feedback. We want you to grow with us! All of this while encouraging a healthy work/life balance, among other things, through flexible hours and the possibility of homeworking several days a week.

So, are you ready to join us on this exciting journey? Buckle up, this could be the (work) ride of a lifetime.

Important : On-site presence 3 days/Week is mandatory