DevOps Enablement Engineer (80-100%)

VSHN empowers developers, SaaS providers, and businesses by automating and managing cloud and on-premises application workloads.

VSHN, pronounced like “vision,” is Switzerland's leading Managed Service Provider for enabling DevOps, cloud-native development, and agile IT operations. We empower software teams with self-service products like APPUiO and Application Catalog, alongside tailored solutions built on our Managed OpenShift and standardized building blocks leveraging GitOps, CI/CD, and VM-based services and various support and operations subscriptions. Our Application Marketplace bridges the gap between CSPs, ISVs, and Enterprises, providing cloud-native services and DevOps tools. Most of these services are provided as managed services by VSHN, ensuring applications are testable, deployable, scalable, and operable in any cloud or on-premise environment.

Your new role: DevOps Enablement Engineer

As a DevOps Enablement Engineer you’ll collaborate closely with our Solution Architects and the customer's developers to design and implement robust CI/CD strategies and Kubernetes based hosting environments tailored to their needs. To that end you’ll primarily leverage VSHN products like APPUiO, AppCat, Managed OpenShift, or our automated solution building blocks for AKS, EKS, and GKE.

Your role involves hands-on collaboration to understand requirements, engineer deployments and other needed services, and support applications running in production on Kubernetes. You’ll focus on building and optimizing CI/CD pipelines, creating operations concepts and frameworks, and guiding developers through the transition to Kubernetes-based production environments.

As part of a growing team, your role will include project-based work in agile workflows, developer support, continuous improvement of deployed applications in collaboration with our customers, and alert handling and support as part of our 24/7 organization.

Responsibilities Summarized

• Design and develop: Collaborate with Solution Architects on requirements engineering and solution design.
• Build and maintain services: Application deployments on Kubernetes, including CI/CD pipelines, metrics and alerting systems, recovery strategies, and integration of backend services.
• Customer engagement: Assist developers with troubleshooting to resolve issues effectively.
• Continuous improvement: Periodically review existing setups, suggest enhancements, and plan their implementation.
• Quality and strategy: Standardize and automate components to improve reusability and profitability.
• Daily operations: Support developers, handle alerts, debug issues, and create follow-up tasks to address root causes.
• Mentorship: Share knowledge, mentor colleagues, and foster a culture of learning and self-organization.
  
  

Company culture

As an organization, we thrive on diversity and self-management, orienting ourselves on Agile and Sociocracy 3.0 principles. We emphasize transparency, collaboration, and common goals, valuing Scrum-like workflows in our tech teams. Decisions at VSHN are made collaboratively, valuing reasoned arguments over hierarchical positions - we trust in self-responsibility in everyone, in people who share the responsibility of their team, and that decisions happen with the subject-matter experts, in our teams where we face the day-to-day challenges while getting the best possible support from the wider organization.

Read more about how VSHN is unique in our handbook - one example of how much we value Transparency and live open source as an organization.

This job is for you if

You have

• Solid experience running web applications in containers on Kubernetes.
• A good understanding of CI/CD and GitOps concepts, including strong experience with Git.
• Worked with GitLab CI or GitHub Actions.
• Experience with running database backends and other services on Linux VMs and in containers.
• Near-native proficiency in English and German.
• A willingness to participate in daily operations tasks including developer support, alert handling and on-call rotations.
  
  

You are

• Excited to work in a company with self-managed teams where reasoned arguments hold sway over hierarchical mandates and your work can make a real impact.
• Passionate about collaborating with web application developers, advising them and applying DevOps concepts and practices.
• Focused on delivering customer value in a collaborative, iterative way.
• Curious to explore new technologies, understand customer stacks and leverage VSHN products alongside third-party cloud services.
• Interested to work as part a cross-functional team of specialists in Linux, Hyperscaler cloud services, deployment and container technology.
  
  

As a bonus, you have

• Experience with Prometheus and Grafana.
• Ability to understand spoken Swiss-German or proficiency in spoken French.
• Familiarity with Hyperscaler cloud infrastructure (AWS, Azure, Google Cloud).
• Coding experience in web technologies like Java, Python, or PHP.
• Familiarity with ArgoCD, RedHat OpenShift, Terraform, or Puppet.
  
  

At VSHN, we are open to hiring motivated individuals with varying levels of experience who demonstrate a strong commitment to learning and quickly applying new skills on the job. The remuneration for this role will be in line with our fixed salary policy, which applies universally across all roles.

What We Offer

• VSHN offers awesome benefits and great colleagues.
• If you’re interested, you can grow into new roles by taking on additional responsibilities, working within other roles, or even changing teams over time.
• We live in a culture that enables working remotely and from home (even before COVID-19), we have mandatory on-site events a few times a year, and in general, we also enjoy meeting at the office to connect and socialize.
• Like all VSHNeers, you’ll receive a fixed monthly salary and phantom stock options in the company in a fully transparent salary system.
  
  

Does this sound interesting? Then apply now, and let’s meet for a casual (virtual) cup of coffee soon!

Please note: we don’t work with recruitment agencies, and we’re looking for people with permission to work in Switzerland (Swiss/EU citizens and Swiss residents/work visa holders).