IT Manager

Position: IT Manager

Job Type: Full Time

Location: Dublin Ireland

Industry: Fintech

Introduction:

As an IT Manager in ACE Money Transfer Limited Ireland, your primary responsibility will be to assist the chief technology officer in managing and overseeing the IT functions including the vendors and outsourcing service providers. You will be the key point of contact between the company and its IT service providers, ensuring that all IT operations are executed efficiently and aligned with the company’s strategic objectives. Additionally, you will be assisting the chief technology officer in presenting IT status reports and updates to the Board of Directors, providing insights into the IT performance, challenges, and opportunities for improvement. This role requires a deep understanding of emerging technologies, excellent leadership skills, and a proven track record in delivering innovative and scalable technology solutions.

Key Responsibilities

Vendor Management:

• Manage relationships with external IT vendors, ensuring they meet their contractual obligations and servicelevel agreements (SLAs)
• Coordinate with vendors to resolve any issues, manage escalations, and ensure continuous improvement inservice delivery
• Evaluate service availability and performance regularly and provide feedback to ensure alignment with company goals
  
  

IT Strategy and Planning:

• Collaborate with senior management to develop and implement IT strategies that support the company’sbusiness objectives
• Ensure that outsourced IT services align with the company’s goals, focusing on scalability, security, andinnovation
• Participate in budget planning and management for outsourced IT services, ensuring cost-effectiveness andvalue for money
  
  

Reporting and Communication:

• Assist the chief technology officer in Preparing and presenting detailed IT status reports, including performance metrics, risk assessments, and projectupdates, to the Board of Directors
• Communicate IT-related issues, initiatives, and opportunities to senior management clearly and concisely
• Provide regular updates on the progress of IT projects, vendor performance, and potential risks orchallenges
  
  

Compliance and Security:

• Ensure all outsourced IT services comply with industry regulations and standards, including ISO-27001,PCI-DSS, GDPR, and other relevant frameworks
• Work with vendors to implement robust cybersecurity measures, protecting company data and digital assets
• Conduct regular audits and assessments to ensure the effectiveness of security protocols and compliance withregulatory requirements
• Prepare and Submit reports to financial authorities as and when required
  
  

Risk Management:

• Identify and manage risks associated with IT functions while considering the outsourced IT functions, ensuring that contingency plans are in place
• Monitor disaster recovery and business continuity planning with vendors to minimize downtime and ensurebusiness resilience
• Monitor the performance and security of IT systems to detect and mitigate potential threats or vulnerabilities
• Assess IT controls regularly including periodical controls like simulations of cyber-attacks
• Report all operational risk events and successful and unsuccessful breaches of IT security architecture
• Update the list of threats and countermeasures
  
  

Project Management:

• Oversee the delivery of IT projects managed by vendors, ensuring they are completed on time, within scope,and on budget
• Coordinate with internal teams and external vendors to ensure successful project execution and alignmentwith business needs
• Ensure proper documentation and knowledge transfer from vendors to internal stakeholders
  
  

Qualifications:

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field
• Proven experience (5+ years) in IT management, preferably in a fintech or financial services environment
• Strong experience in vendor management and outsourcing, with a focus on IT services
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders
• Knowledge of regulatory standards such as ISO-27001, PCI-DSS, GDPR, and cybersecurity best practices
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities
• Professional certifications such as ITIL, PMP, or CISSP will add plus points
  
  

Why Join Us?

• Lead the IT function of a dynamic and innovative fintech company, working closely with senior management and the Board of Directors
• Manage a wide range of IT vendors and services, gaining valuable experience in vendor management andstrategic IT planning
• Enjoy a collaborative work environment with opportunities for professional growth and development
• Competitive salary and benefits package
  
  

https://acemoneytransfer.com/company-profile

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