Telecommunications Network Analyst

K&K Talents is an international recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in the Finland who is actively hiring candidates to expand their teams.

Technology Analyst - Production support – Telecom

Location: Helsinki, Finland (Hybrid Remote)

Employment type: Permanent Employment

Compensation – Competitive (including bonus)

Roles and Responsibilities:

In this position, you will be responsible for proactive identification of issues in production environment leveraging observability tools with the aim of reducing MTTD and MTTR.

Network Packet Broker Administration

Manage and support NetScout and Cisco Network Packet Broker infrastructure.

Configure packet aggregation, filtering, replication, and load-balancing policies.

Perform packet path analysis and traffic engineering activities.

Troubleshoot packet visibility and monitoring-related issues.

Telecom Network Monitoring

Ensure continuous traffic feed to monitoring, analytics, SIEM, and APM tools.

Monitor network performance and identify traffic anomalies.

Support network visibility initiatives across telecom domains.

Analyze packet flow and service degradation issues.

Telecom Signaling & Traffic Analysis

Understand and troubleshoot telecom signaling flows.

Analyze traffic across EPC/Core Network components.

Work with network TAP infrastructure and traffic collection environments.

Support telecom service assurance and troubleshooting activities.

Network Infrastructure Management

Support 24x7 on-call operations.

Participate in root cause analysis and problem management.

Coordinate with telecom operations teams and OEM vendors.

Operational Excellence

Prepare and maintain operational procedures and technical documentation.

Participate in change management and release activities.

Ensure service availability and SLA compliance for Gold-tier services

SLA & KPI reporting

Onsite – Offshore coordination

Flexibility to work in 24 X 7 environment

Note: Applicants for employment in Finland should possess work authorization which does not require sponsorship by the employer for a visa.