Senior Team Leader - Logistics & Operations (Emirati Talents)

Job Description:

Strategy

• Develop and implement operations and logistics policies and processes for the training center.
• Translate the center’s operational plan into logistics priorities and monitor performance indicators.
• Prepare periodic operational reports on logistics quality, participant satisfaction, and beneficiary satisfaction for leadership review.
• Build strategic partnerships with internal entities and international training and logistics firms to support center programs.
• Conduct benchmarking against international best practices and report key quality trends to guide decisions.

Operations

• Oversee training activities and events, aligning schedules, resources, and stakeholder communication to ensure successful program delivery.
• Manage reservations, receptions, visitor flow, and parking to deliver an organized and welcoming training environment.
• Secure visitor and trainer entry by coordinating security approvals and access arrangements with relevant units.
• Oversee coordination with Contracts and Procurement to secure logistics, hospitality, and technical requirements for programs and events.
• Oversee internal and external marketing and knowledge campaigns with Marketing, Corporate Communication, and center units.
• Oversee electronic archiving services and manage documents and transactions for all center data, documents, and correspondence.
• Manage the center’s budget, monitor expenditures, and obtain financial approvals according to the matrix of powers.
• Oversee activities that influence operational decisions and training center asset management with relevant stakeholders.
• Support team development through coaching, empowerment, and regular performance feedback.

Product / Process Improvement

• Provide specifications and feedback on system enhancements and ensure optimal utilization of learning technologies in logistics and operations.
• Boost innovation by running performance development analyses and proposing practical, innovative solutions for logistics and operations.
• Analyze logistics performance, satisfaction results, and benchmarking insights to recommend process improvements and service refinements

Job Requirements:

• Bachelor’s degree in Business Administration, Logistics and Supply Chain Management, Operations Management, Human Resource Management or Training and Development
• 9+ years in case of Master's degree (11+ years in case of Bachelor's degree)
• Expertise in budget preparation and financial planning
• Strong knowledge of governance, compliance, and organizational standards
• Experience in managing employee events and rewards programs
• Ability to conduct ROI assessments for training and HR initiatives
• Skilled in training operations and learning center management
• Experience in planning, delivering, and evaluating training programs
• Competence in strategic workforce intelligence and workforce planning
• Commitment to operational excellence and service innovation
• Experience in quality management and continuous improvement initiatives
• Ability to conduct market research and benchmarking for organizational development
• Skilled in learning strategy design and implementation
• Knowledge of employer branding and candidate experience design
• Strong project management and coordination capabilities