Senior Business Analyst

About the job

Job Role: Business Analyst (Payment)

Job Location: Luxembourg

Experience- 5+ Years of experience in business analysis from Payment background.

Work Type: Hybrid

Note: Not open for sponsorship case.

About Company:

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,700+ and has 55 offices in 20 countries within key global markets. For more information on the company, please visit our website or LinkedIn community.

Diversity, Equity, and Inclusion

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

1. Context and Objectives of the Engagement

Client in Luxembourg is currently undertaking a major transformation program aimed at replacing its Core Banking System and modernizing its payment processing capabilities.

As part of this program, the FTB/PAY team is responsible for the development, maintenance, and Level 3 production support of applications managing the end-to-end lifecycle of customer cash transfer orders. This includes payment initiation, validation workflows, AML controls, processing, exception handling, and integration with internal and external payment infrastructures.

The beneficiary wishes to improve the quality of its IT systems management. To this end, the beneficiary seeks to benefit from the service provider’s expertise in Information Systems Project Support / IT Business Analysis (Assistance à Maîtrise d’Ouvrage SI).

In this context, the service consists of contributing to:

• the delivery of strategic initiatives related to payments and cash management.

• serving as the interface between business stakeholders, operations teams, architects, developers, testers, and production support teams.

Expertise Required:

• International payment ecosystems

• Instant Payments

• SEPA Credit Transfers

• TARGET Services (T2)

• Cash transfer and payment processing systems

• ISO 20022 payment messaging standards

• SWIFT and European payment schemes

• Analysis of complex functional requirements and system integrations

• AML-related controls within payment processes

• Strong SQL querying skills for data analysis and investigation

2. Expected Deliverables

• Elicit, analyze, challenge, and document business requirements

• Produce high-quality Functional Specifications and Business Requirements Documents

• Define functional processes, business rules, workflows, and data mappings

• Ensure accurate implementation of requirements.

• Define testing strategies, test plans, and test scenarios

• Perform functional testing, integration testing, and User Acceptance Testing (UAT)

• Monitor testing campaigns, track defects, and ensure their resolution with stakeholders

• Support change requests and assess the business impact of proposed changes

• Contribute to change management and release management activities

• Participate in production deployments and post-release validations

• Provide production incident support, including root cause analysis and coordination with technical teams

• Perform data investigations and reconciliations using SQL queries

• Ensure compliance with banking regulations, payment standards, and internal governance requirements

• Produce clear and comprehensive functional documentation

• Deliver successful testing campaigns with appropriate traceability

• Ensure controlled and efficient releases

• Ensure timely resolution of production incidents

• Deliver high-quality outcomes in support of Client's Luxembourg Core Banking Transformation objectives.

3. Expertise / Technologies

The expertise required to deliver this engagement is listed below:

1. Agile Scrum

2. XML

4. Type of Service & Expected Level

The expected service is:

IT System Project Ownership Assistance - Level 4.