Deputy Head of Fincrime Operations

About The Client

Our client is a growing international company providing a comprehensive crypto payment ecosystem. Their services include cryptocurrency payment acceptance, automatic crypto-to-fiat conversion, and secure wallet solutions. Catering to industries such as e-commerce, iGaming, and fintech, they facilitate efficient cross-border transactions for businesses of all sizes.

Role Overview

As the Deputy Head of Fincrime Operations, you will have the unique opportunity to lead a team dedicated to safeguarding financial operations in a fast-paced environment. This role promises significant impact and growth, allowing you to shape policies and manage complex cases in the evolving crypto landscape.

Key Responsibilities

• Lead and develop a team of ~15 specialists across Transaction Monitoring, Onboarding (KYC/KYB), and Fraud Operations.
• Oversee daily financial crime operations, ensuring compliance with AML/CFT regulations and internal procedures.
• Review and resolve complex AML, fraud, sanctions, and high-risk client cases.
• Coordinate responses to FIU, law enforcement, regulatory, and audit requests.
• Support the development and implementation of AML/CFT policies, procedures, and operational controls.
• Monitor team performance, KPIs, and service quality, driving continuous process improvements.
• Collaborate with Compliance, Risk, Payments, Product, and Engineering teams to strengthen financial crime controls.
• Act as deputy to the Head of Financial Crime Operations when required.
  
  

Requirements

• 5+ years of experience in Financial Crime Operations, AML, Fraud, Compliance Operations, or Risk Operations within a regulated fintech, EMI, payment institution, crypto company, forex, or iGaming business.
• Previous experience managing operational teams (10–20+ people preferred).
• Strong background in B2B financial services; B2C-only experience is not suitable.
• Experience working in a fully regulated financial institution (EMI, PI, bank, VASP/CASP, or equivalent), rather than a company only undergoing licensing.
• Hands-on knowledge of Transaction Monitoring, KYC/KYB, EDD, sanctions screening, fraud prevention, and suspicious activity investigations.
• Experience preparing documentation and coordinating responses for regulatory audits, FIU requests, law enforcement inquiries, and external compliance reviews.
• Understanding of AML/CFT regulations, FATF guidance, EU AML framework, and financial crime risk management.
• Excellent stakeholder management and communication skills.
• Fluent English (C1+).
  
  

Key Soft Skills

• Strong leadership abilities
• Excellent problem-solving skills
• Effective communication with international clients
• Ability to work under pressure
• Adaptability in a fast-paced environment
  
  

What We Offer

• Fully remote work with the flexibility to work from almost anywhere.
• Benefit Bar to spend on sports, mental health, coworking, home office, or medical expenses.
• Regular team offsites, meetups, and company events.
• Company merchandise and employee rewards program.
• Opportunity to work at the forefront of crypto payments and fintech innovation alongside an international team.