IT Scrum Master

Job Purpose

Enable Agile teams and stakeholders to deliver business value predictably by facilitating, coaching and continuously improving Scrum and SAFe practices, while fostering collaboration, flow optimization and delivery excellence across the Agile Release Train.

Key Accountabilities

• Partner with the Release Train Engineer, Product Management and stakeholders to improve ART flow, predictability and delivery outcomes
• Facilitate Scrum ceremonies and ART events ensuring effectiveness and continuous improvement (Sprint Planning, Daily, Review, Retrospective, PI events)
• Coach team members, Product Owners and stakeholders on Agile, Scrum and SAFe principles and practices
• Identify, manage and facilitate resolution of cross-team dependencies and risks within the Agile Release Train
• Analyze and leverage Agile metrics (Flow Velocity, Flow Time, Predictability Measure, Team Health Indicators, Sprint Goals Achievement) to drive continuous improvement
• Remove impediments and escalate systemic issues to the RTE and leadership when needed
• Foster collaboration, transparency and alignment within the team and across the ART
• Mentor and support Scrum Masters and Agile practitioners by sharing best practices, coaching techniques and lessons learned
• Drive continuous improvement actions and ensure follow-up from retrospectives and Inspect & Adapt workshops
• Promote DevOps mindset, quality practices and definition of done adherence
• Contribute to Agile maturity evolution by sharing best practices, templates and lessons learned across teams
  
  

Qualifications

• Proven experience (5+ years) in Agile environments, including at least 2 years as a Scrum
• Experience in large-scale Agile frameworks (preferably SAFe) within enterprise IT organizations
• Fluent in English
• Advanced knowledge of Agile tools (e.g. Azure DevOps, Jira, Confluence)
• Bachelor’s degree in computer science, Engineering or equivalent; SAFe Scrum Master (SSM) or Advanced Scrum Master certifications strongly preferred
• Servant leadership and coaching mindset
• Strong facilitation and communication skills across technical and business stakeholders
• Problem-solving and impediment management capabilities
• Data-driven decision making and focus on continuous improvement
  
  

VISA Requirements

Right to work in Italy

What We Offer

In compliance with the applicable pay transparency legislation, the following information is provided regarding the initial compensation foreseen for the position.

Contract

• Type of contract: Permanent
• Hybrid working model: 2 days per week remotely
• Applicable Collective Labour Agreement (CCNL): “Addetti agli uffici ed ai terminals delle società di navigazione che esercitano l’armamento privato” – sez. personale di terra
• Gross annual salary (RAL): between €38.000 – €45.000 gross per year, paid over 14 monthly installments
• Meal vouchers: worth €8 per on-site working day
  
  

Welfare&Wellbeing

We offer a range of Welfare&Wellbeing Initiatives as well as benefits including Productivity award, Health Insurance, Learning opportunities, flexible working hours, Employee Assistance Programme, Discounts & Partnerships within the MSC group.

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.

Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!