Safeguarding Specialist - FinTech/Payment Industry

Are you passionate about crypto and experienced in EMI/PI environments and digital assets?

Would you like to play a key role in building a compliant and innovative stablecoin company at the forefront of the digital asset revolution?

Our client is an innovative stablecoin company, backed by a leading and well-established group, and currently expanding into Luxembourg. The company is building a Luxembourg-regulated EMI and CASP and offers the opportunity to join at an early and strategic stage. As one of the first hires locally, you will play a key role in setting up the office and shaping operational foundations in a rapidly evolving crypto environment.

Your Responsibilities

We are seeking a Customer Funds Reconciliation and Safeguarding Specialist to operate and maintain the safeguarding controls for customer funds within an EMI framework. The role involves daily reconciliations, exception management, and the production of audit-ready documentation, in close alignment with regulatory expectations. This position is critical to ensuring strong operational discipline, accurate safeguarding calculations, and reliable reporting to both management and auditors.

Daily Safeguarding Calculations and Reconciliations

• Perform daily safeguarding calculations and reconciliations between customer liabilities and safeguarding accounts/permitted safeguarding instruments.
• Ensure reconciliations are complete, accurate, and performed within defined timelines, with appropriate sign-offs.

Exception Management and Root Cause Analysis

• Identify breaks and anomalies, investigate root causes, coordinate fixes with Operations, Engineering, Finance, and banking partners, and document outcomes
• Maintain a structured log of exceptions, root causes, and remediation actions.

Documentation and Audit Readiness

• Maintain safeguarding policies, procedures, runbooks, and evidence packs; ensure processes are inspection-ready at all times.
• Support internal and external audits and respond to information requests related to safeguarding and reconciliations.

Partner Interfaces and Operational Controls

• Work with banking partners and custodians (as applicable) to ensure statement availability, cut-off alignment, and operational robustness.
• Support contingency procedures for operational disruptions affecting safeguarding processes.

Continuous Improvement

• Drive automation and improvement initiatives to reduce manual effort and operational risk in reconciliation workflows.
• Develop operational KPIs and dashboards to monitor safeguarding performance and exceptions.

Your profile

• Bachelor’s degree in Finance, Accounting, Business, or a related field.
• Minimum 5 years in payments operations, reconciliations, safeguarding, finance controls, or similar roles.
• EMI/PI and crypto experience is strongly preferred.
• Experience operating daily controls with tight deadlines and strong evidence discipline.
• Strong analytical skills and attention to detail; excellent Excel and data handling capabilities.
• Strong documentation and operational discipline; ability to manage incidents and escalate appropriately.
• Fluent English required.

If this opportunity feels right for you, we’d love to hear from you.

Kindly note that a valid Luxembourg work permit is required for consideration.

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We are proud to be an equal opportunity recruitment firm and welcome candidates from all backgrounds.