Network Configuration Engineer (NetScout and Cisco)

Title: Network Configuration Engineer (NetScout and Cisco)

Location: Helsinki, Finland (Hybrid)

Employment Contract.

Job Description:

•Bachelor’s degree or foreign equivalent required from an accredited institution.Will also consider three years of progressive experience in the specialty in lieu of every year of education.

•4+ years of application support and maintenance experience (tier 2 and tier 3)

•Incident management & problem management

•Change management and production deployments

•Batch job management & production

•Dashboarding, automation and simplification

•Application transition and steady state support

•SLA & KPI management

•SOX Compliance activities

Skills:

•Experience in telecommunication domain.

Technical expertise

•Primary skill: Networking Configuration, Telecom signaling, OEM - NetScout & Cisco, Physical Understanding of Telco Network

O Telecom Service Assurance platforms.

O Performance Monitoring and Network Analytics.

O SIEM and APM integration.

O GRE/VXLAN traffic handling.

O Knowledge in Linux (Not mandatory)

o Knowledge in Python, Shell (Not mandatory)

o ITIL Incident, Problem, and Change Management

Responsibilities.

Network Packet Broker Administration

•Manage and support NetScout and Cisco Network Packet Broker infrastructure.

•Configure packet aggregation, filtering, replication, and load-balancing policies.

•Perform packet path analysis and traffic engineering activities.

•Troubleshoot packet visibility and monitoring-related issues.

Telecom Network Monitoring

•Ensure continuous traffic feed to monitoring, analytics, SIEM, and APM tools.

•Monitor network performance and identify traffic anomalies.

•Support network visibility initiatives across telecom domains.

•Analyze packet flow and service degradation issues.

Telecom Signaling & Traffic Analysis

•Understand and troubleshoot telecom signaling flows.

•Analyze traffic across EPC/Core Network components.

•Work with network TAP infrastructure and traffic collection environments.

•Support telecom service assurance and troubleshooting activities.

Network Infrastructure Management

•Configure and troubleshoot routing and switching environments.

•Support firewall, filtering, and load-balancing configurations.

•Handle traffic aggregation and GRE tunnel termination scenarios.

•Perform impact analysis for infrastructure changes.

Incident & Service Request Management

•Resolve production incidents and service requests.

•Support 24x7 on-call operations.

•Participate in root cause analysis and problem management.

•Coordinate with telecom operations teams and OEM vendors.

Operational Excellence:

•Prepare and maintain operational procedures and technical documentation.

•Participate in change management and release activities.

•Ensure service availability and SLA compliance for Gold-tier services

•SLA & KPI reporting

•Onsite – Offshore coordination

•Flexibility to work in 24 X 7 environment