AI Experience Designer

We’re looking for a human centric designer to design the way AI transformation changes businesses, organisations and work, and who knows that the hardest part isn't the technology.

As a part of our growing Disruptive AI team, you will help organisations navigate AI transformation by designing AI-powered services, reimagining business-critical workflows, and creating new models for human-AI collaboration.

In this role, you will collaborate closely with business consultants, technical developers, AI specialists, and you'll often be the person who translates AI opportunities to make sense for the people who will actually work with the solutions.

We’re helping organisations reinvent value creation in the age of AI at a moment when almost no one has figured out how to do that well yet. If that sounds like the right kind of hard, we'd love to talk.

Your key responsibilities are to:

• Create AI-driven service concepts, re-design business-critical workflows with a human-centered approach and design visions for impactful AI-transformations
• Facilitate co-creation with clients to bring AI solutions from vision to execution
• Drive adoption by designing for behavioural change, employee experience, and successful human-AI collaboration
• Support sales with compelling transformation narratives and design visions
• Contribute to the development of design capabilities, methods, and thought leadership within the organisation

What we expect from you:

• 8+ years in service design, UX, or strategic design roles
• Experience in AI/data-centric projects and cross-functional business collaboration
• Strong capabilities in user research and service design methodology, process design is an advantage
• Strong communication skills in English. Finnish skills are considered as an advantage

What’s in it for you?

As a Sofigator, you get the opportunity to take ownership of your work and grow your career in meaningful customer transformations.

What we offer:

• Work directly with senior client stakeholders on real AI transformation cases
• Turn AI from ambition into measurable business impact
• Be part of building a new strategic capability
• Collaborate with experienced professionals across business, design and technology A flexible, people-centric culture that supports work–life balance
• Competitive salary, benefits package, and 2.5 days of holiday accrual from the beginning of your employment

You will be part of an international and inclusive community where curiosity, collaboration, and continuous learning are valued. We care about our people, dare to challenge the status quo, and grow together – with our customers and with each other.

We would like to hear from you

If you want to join our journey to dare, care and grow together with our clients and fellow Sofigators, we would love to hear from you. Please tell us more about your background, competencies, and motivation to join us by July 31, 2026.

Please note that due to the summer holiday season, we will continue reviewing applications in August.

About Sofigate

We are more than 800 top notch professionals with diverse backgrounds, working with customers from all sectors and various industries. We are a people business, and we believe it’s our people’s competence that counts.

We want you to add your skills into the mix. At Sofigate, you will find plenty of collective know-how to draw on, along with opportunities to learn and grow. Our values Dare, Care and Grow are visible in our every day life - find out more about Sofigate and join us!