HR Generalist

ABOUT LOEWE:

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

Main Purpose

The HR Generalist supports employees and managers across retail and corporate populations throughout North America (United States and Canada), providing partnership across a broad range of Human Resources functions. With a strong foundation in employee relations and generalist HR practices, this role is responsible for supporting employee relations, performance management, recruitment, onboarding, compliance, and employee engagement initiatives. The HR Generalist serves as a trusted resource to the business, providing practical guidance, fostering a positive employee experience, and ensuring consistent application of company policies and employment practices.

YOUR IMPACT

Employee Relations

• Serve as a primary point of contact for employee inquiries, concerns, and workplace issues.
• Conduct thorough and impartial investigations into employee complaints, policy violations, and workplace concerns.
• Provide guidance to employees and managers on company policies, workplace expectations, and employee relations matters.
• Support conflict resolution efforts and facilitate discussions to address workplace concerns.
• Maintain accurate and confidential documentation related to employee relations matters.

HR Policy & Compliance

• Ensure compliance with federal, state, and local employment laws and regulations.
• Assist with the implementation and interpretation of company policies and procedures.
• Educate employees and managers on HR policies, practices, and compliance requirements.
• Support leave of absence, accommodation, and return-to-work processes in partnership with the HR team and third-party administrators.

Talent Acquisition & Onboarding

• Support recruitment, onboarding, and talent acquisition processes, partnering with candidates and internal stakeholders to deliver a seamless employee experience.
• Support the onboarding process to ensure a positive and effective new hire experience.
• Assist with internal transfers, promotions, and employee movement processes.

Employee Engagement & Development

• Support employee engagement initiatives that foster a positive and inclusive workplace culture.
• Assist with training and development programs for employees and managers.
• Partner with the HR team to identify opportunities that support employee retention and development.

Offboarding & Retention

• Conduct exit interviews and analyze employee feedback to identify trends and opportunities for improvement.
• Assist in implementing retention initiatives, particularly within retail populations.
• Support offboarding processes and ensure a positive employee transition experience.

HR Administration & Reporting

• Maintain accurate employee records and HR systems.
• Prepare and maintain HR reports, dashboards, and workforce metrics.
• Compile and analyze data related to turnover, employee relations, and engagement trends.
• Support additional HR projects and initiatives as needed.

KEYS FOR SUCCESS

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 3–4 years of Human Resources experience, preferably within retail, hospitality, luxury, or other customer-focused environments.
• Experience supporting employee relations matters and workplace investigations.
• Working knowledge of federal, state, and local employment laws.
• Experience working with HRIS systems and Microsoft Office applications.

Skills & Competencies

• Excellent interpersonal, communication, and relationship-building skills.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Strong problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of emotional intelligence and sound judgment.
• Ability to work independently while collaborating effectively within a team environment.
• Strong customer-service mindset and commitment to delivering a positive employee experience.

Additional Requirements

• Ability to travel as business needs require.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

The compensation for this position ranges from $72,000-$90,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.